"Love everything about this company"

Love everything about this company! The quality of the product itself is superb and I haven't found better whole beans for our Eletta machine. But on top of this, customer service and delivery is absolutely spot on - quick, personal responses and a genuinely good reward programme for repeat purchasers. We started with the discovery bundle and quickly found our favourites - would recommend this to anyone considering a subscription. I took a 6 month break from caffeine while pregnant and with my baby due next week, I am counting down the days to my first cup of Balance Coffee!

"I seldom leave reviews but… "

I seldom leave reviews but there are some experiences that compels. Balance Coffee is one of them. It is the only coffee roaster that supplies coffee which does not give me jitters or side effects after caffeine intake - pure quality! After trying several roasters across the country, I think Balance is probably best in the country imho. The best in taste, quality and customer service.

"Great team and good coffee"

Great team and good coffee

"Outstanding coffee and customer service!"

I have been ordering with Balance for several months now and not only is their coffee outstanding in terms of quality and taste but their customer service is also fantastic! I would highly recommend giving them a go! We love the Darkfire brand as its delicious!

"Best coffee beans in London"

So far the best coffee beans I've managed to get my hands on in London. We have a repeating order for the "Dark Fire Energy" and "Rotate" variants - can't decide which is better...

Great coffee, great service 👍

"The coffee was delivered quickly"

The coffee was delivered quickly, well packaged. I had ordered an espresso grind which unfortunately was not suitable for my coffee machine. Balance Coffee were so good when I emailed and explained my dilemma, and they arranged for a return and replacement. They also advised a more suitable grind for my machine, which they have now sent to me. They have been so helpful throughout and I look forward to trying the coffee soon!

"Highly recommended company "

As before, high quality mould free coffee and prompt delivery are part of this company’s brand values. Great informative website too. Well worth trying Balance coffee.

"What an obliging company Balance Coffee…"

What an obliging company Balance Coffee is. Quick to respond to adjusting deliveries but most important Great Coffee — the best I’ve ever had
Smooth with all the nasties taken out .
Everyone who has it in my house loves it
Can’t recommend it more highly
Amazing choices of flavours and add ons. Try it.

"Happy with the outcome and service"

Happy with the outcome and service. Balance Coffee are always helpful, prompt and courteous when dealing with order issues. I rarely sign up to subscriptions but this is one product and one company worth my time, investment and commitment.

"Thank you for caring about what matters "

Delicious coffee – first one I’ve ever had that didn’t need milk. Just had that perfect flavour you always imagine coffee should have (like in movies). Now I’m thinking maybe the bitter taste in other coffees was because they weren’t pure. Love that this brand actually tests for all the nasty stuff. Really makes a difference – thank you!