"Suberb product and craftsmanship"

Suberb product and craftsmanship, purchased both the deep soak tub 600mm X 1100mm and an 800mm X 800mm shower tray, looks great and I am well pleased.

"Really poor customer service...my…"

Really poor customer service...my bathtub was not delivered on time. You agree an arranged delivery date which is confirmed via their tracking system. At around midday on the day it was due to be delivered they changed the tracking information to delivering it 3 days later. No notification, email, call or anything.
When I realised and called to clarify the situation I was offered no solution, help or compensation for the extra costs (which ultimately were £375) because the bath was not delivered on time. I was told 'no way' by Ollie when I asked for help towards my extra costs and he essentially did absolutely nothing to try and help to get my bath to me on time. He blamed the delivery company, said it wasn't his responsibility and clearly had absolutely no care or concern for the position he put me in.
I have since received the bath and written to him outlining, with proof all the extra costs I incurred due to the failed delivery and he once again said he will not cover anything.
I will be taking this matter to small claims court.
My advice is find a bath elsewhere if you expect it to arrive on time or if you wish to receive any reasonable, polite or caring customer service.

"I'm thrilled with my Omnitub"

I'm thrilled with my Omnitub, for a small bathroom it's perfect. The team were really helpful and answered all our fitting questions and the customer service was brilliant.

"Excellent service"

Excellent service! Very happy with our Omnitub purchase and delivery. Very reassuring to speak to someone before placing our order to make sure everything was correct.

"Quick & accurate responses to my…"

Quick & accurate responses to my questions and fast delivery to NI!

"Online ordering easy to navigate,staff…"

Online ordering easy to navigate,staff helpful when contacted by phone

"Great product"

Great product, amazing customer service, nothing was too much trouble for them to do. Would definitely buy again.

"After reading the recommendations on…"

After reading the recommendations on Mum's Net regarding Omnitub I drove to their Warehouse and was spoilt for choice in size, colour and type.
I purchased a small tub at the sale price and Ollie stored the bath tub for me at no extra cost.
It was delivered on time, with no hassle and with a shipping company that answered phone calls.
I can't wait for the bathroom to be finished so I can have a long soak!
All in all a very satisfactory experience.
Thank you Ollie

"Omnitub baths are great ~ I’ve been…"

Omnitub baths are great ~ I’ve been pleased with mine - both in terms of service and the durability of the finish. And yes they are deep! Much easier to get out of when the water is still in the bath!

"Fast and efficient "

Super communication
Fast delivery
All very pretty