"Brilliant customer service from Imran …"

Brilliant customer service from Imran,,dealt with my concern/ request so efficiently,and with great understanding. Was skeptical prior to phoning, as customer service is pretty poor across many organizations and banks today. So was even more impressed to receive such high level competence. Thank you

"Help with a scam"

I had an excellent conversation with Imran today, I found him very helpful and he answered all my questions. Thankyou

"spoke to imran about my account…"

spoke to imran about my account ,couldn't be more helpful or friendly

"Great help."

Great help.

"I phoned regarding a fraud payment on…"

I phoned regarding a fraud payment on my card,the person I spoke to was very polite and understanding it my health condition, she said the dispute would take up to 5 days for a response,the money was back in my bank the same day I made the call,
Brilliant

"Every time I phone"

Every time I phone, Thinkmoney the staff are very friendly and extremely helpful and my problem is always resolved with great care and understanding.

"I was having a problem sending money…"

I was having a problem sending money abroad via a Transfer company. The fraud Team at Thinkmoney are extremely conscientious and thorough but I required some help in getting it approved. When I phoned Think money, I was helped by a lovely staff member, Kylie, who stayed on the line until she got the problem resolved. Well done and thank you Kylie and Thinkmoney. P.B.

"I called think money to query a payment…"

I called think money to query a payment on my account and I had the good fortune of speaking to a Gentleman by the name of Imran. He was so helpful and such a pleasure to talk to, that I would have happily stayed on the phone all day. I am not one to spend time on the phone but I'm ran is truly an asset to think money as far as customer service goes, he is a true gentleman and a scholar.

"Thankyou Rhea from Thinkmoney for her…"

Thankyou Rhea from Thinkmoney for her excellent service and absolute pleasure to talk to i wish I could speak to (RHEA) everytime I call..

"Gary was great! "

Gary handled my query I had yesterday efficiently and was very personable and professional. He really sought to understand my concerns and provided the solution I needed so thank you!!