4x4AT
Consumer
"Absolute shambles of a company"
Absolute shambles of a company, to think after spending £300 for a box you would be treated correctly…. NOT! After my girlfriend purchased me a storage box for a surprise birthday present, which sadly didn’t fit , we organised a return with the company to what they agreed to refund within a week. Fast forward too today, nearly 3 months down the line…. We provided proof of postage numerous of times to which they ignored! And still no refund or communication, I can’t scream loud enough of how much you should avoid this so called company! AVOID AVOID!
JACQUELINE SUE HAWKINS
"We have been long serving customers of…"
We have been long serving customers of 4x4AT because of the wonderful customer service which we receive and the knowledge.
We would recommend this company to anyone who are thinking of upgrading to contact them. Saturday the 13/4/24 was our last visit to have a winch fitted and it won't be long before we are back for more work.
Must be good we travel 2 hours to get the work done, A big thankyou to Scott who looked after us on Saturday.
Dathan Burden
"Great service...."
Great service..... bought drawer system from Rob who gave great advice and then went to the Coleshill fitting centre for another issue experienced with my canopy and fitting some roof bars... Ben carried this out very efficiently. Also had a nice couple of hours in Coleshill town just a small cab ride away whilst waiting - thanks guys!
Mark Holmes
"Great service from point of ordering to…"
Great service from point of ordering to the parts being fitted. Very friendly helpful staff.
Frank Jackson
"I recently bought a Ranger 23"
I recently bought a Ranger 23. I wanted some wheels and a canopy for it. Having done some research I came across 4x4. When I first called them I was dealt with very well. The staff were very helpful and friendly. I booked my pick up in to have the bits fitted. When I arrived I was welcomed in a warm manner. They took my keys made me a coffee and started work on it. I’m so happy with the look and functionality of the canopy and my wheels are ace!! Thanks everyone at 4x4!!!
Mr Smith
"Avoid this company"
Avoid this company is my advice. Based on my experience of buying a canopy and tailgate lock, I would never use this company again. Too many issues to go into here but the vehicle had to be returned as the canopy was not fitted properly, the bed liner was cut with tie down points lost, the tailgate lock was not wired in correctly, and the canopy itself did not meet my needs (requirements communicated to them before purchase). I've been patient with them and have tried to assist them in seeing where things went wrong but without any meaningful success.
I can see many similar complaints on here and wish I'd read them before buying anything from them.
Sean Burton
"No refund for undelivered part "
Hi , I have been trying to get a refund from this company for more than 6 months for a Toyota part they could not deliver , I have just been fobbed off , has anyone else had the same trouble,
Scott Simmonds
"Avoid This Company !!!"
They supplied a poor quality and damaged pick-up back cover.
It has manufacturer faults and stress cracks.
Chips from either poor paint job or damage in transit.
I tried to contact them to resolve this but that have stated it was signed for so I have no rights for a refund.
I'm their t&cs it states must only be delivered to my address and signed for.
It was neither delivered to my address for signed for by any member of my family.
I have had to contact my bank to raise a fraud case and trading standards.
Javier Maldonado
"I live in USA"
I live in USA, Scott was so helpful in arranging all shipping details to the USA where I was able to retrieve the lamps and kits.
Always helpful and responded promptly to my inquiries.
Andy hawkins
"*****What an amazing team!*****"
What an amazing team. Rob, Jack and Ben could not have been better. Well done guys for a great and speedy service at the highest standard.
The level of competence for the team in exceptional !
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