"Beware of Swallow greenhouses"

Beware of Swallow greenhouses. This company failed to honor their contract but still retained the deposit. They were to install a lean-to greenhouse on our garage. I sent them a photo of the site and pointed to an issue about height. No response was given. On arrival they said that installation was not possible. But one day later they took the deposit. Not a reliable company.

"Never use Greenhouse Stores"

Never use Greenhouse Stores. Lied about delivery time of particular product on their website. Unreachable on contact number. Zero and terrible customer service. I do not recommend company.

"8x6 ft greenhouse broken pane"

I had a 8x6 ft greenhouse delivered a few weeks ago and just got round to putting this up. One pane was cracked and I cracked the air vent. I emailed GH Stores on Monday and received a response back on Tuesday. The same day I had a text and message to say the parts were being sent and I would receive them in 21 days. This would have been great but even better was that I received the parts today, Thursday.
I am ok with things being wrong but its how they are resolved that tells me a company values my custom.
Fantastic communication, fantastic service!

"Reviewed Suncast 8*10 Tremont Plastic Shed"

I am pleased my Suncast shed it provides an attractive addition to my garden. The shed was delivered in good time considering the current lockdown restrictions and it only took anl afternoon to put it together.

"one happy customer"

Greenhouse arrived only a couple of days later than advertised which with all things considered wasn't bad at all.
arrived well packaged and complete and instructions were comprehensive and easy to follow.
I had communication from both Greenhouse stores and Palram even if it wasn't in response to my emails so cant moan.
I thought I'd better re review Greenhouse store as sometimes people can review whilst waiting for items and this may reflect on the business poorly.
Was happy with my purchase and dealings with Greenhouse Stores, I would recommend and I would order from them again.

"The halls greenhouse is decent but the…"

The halls greenhouse is decent but the guys at Greenhouse stores were just not responsive to questions. They did add extra products to my order via email but when they didn't arrive with the main I emailed them numerous times and got no response. I did speak to the people at Juliana (who make the greenhouse) who were excellent so they really should think about using a third party that is giving them a bad name.

"Have faith"

On day 11 of my order had text msg from Palram and an email from Ian at greenhouse store giving me an update and apologising for the delay. Was starting to worry but have faith in these trying times.

"OMG ordered over a month ago"

OMG ordered over a month ago, No contact no emails , so rang them up !! Was accused of just about everything then was told in no uncertain manner to EFF OFF AND THEY CANCELLED MY ORDER , Normally I would of been very offended and fought back but I was just gobsmacked and laughed !!! Warning to everyone these are the biggest bunch of aggressive COWBOYS you will ever encounter, And they brag about their 5 star rating . Deluded

"Greenhouse Order 16 April 2020 90224"

Trying to get in touch with this company is impossible. I have tried ringing multiple times leaving messages, sent numerous emails to no avail.
Fortunately I paid by credit card so hopefully will get my money back (over £400).
DO NOT USE THIS COMPANY

"Do not purchase - advertised delivery times are false"

Like others I have chasing for an update on my order number 90599 for the past three weeks via phone and email and have just been ignored. All I have asked for is an expected delivery as when I ordered it said they were delivering as normal. I now feel I’ve been robbed so will have to raise an issue with my credit card company. Many companies are experiencing difficulties during this pandemic but are managing to communicate with their customers. Very poor show.