"Dreadful customer services."

Although the delivery was fast and the Halls product good, we have found Greenhouse Stores customer service to be very poor. We made a mistake when we measured the height available for the Lean-to and sent an email to them asking if we could fit the unit without the extra expensive base they supplied asking for some help and advice regarding returns. We received a blunt 1-line email from them insisting that the base was essential. After another attempt to get some advice/help we still got an very short reply insisting is was essential. We didnt really think so................we then assembled the unit to find that it certainly was not and even though they said that the door would not open without the base, it did, no problem. Going to send it back to them for a refund. We will see how they perform with this and report here again.

"Great advice, real service and a no nonsense approach, excellent !"

To cut a rather long and sorry tale short I made the huge mistake of ordering a greenhouse from B+Q. After many problems and endless phone calls and store visits to my local B+Q they gave me a number for the manufacturer and fobbed me off, telling me to call 0800 098 8877.
As luck would have it, rather than give me the number for Palram, they had given me the number for Greenhouse Stores !
I couldn't have been more relieved. Here I was talking to somebody who knew everything about greenhouses and gave me sound advice and was so friendly. I ended up ordering a nice little 6x6 Vitavia green house that arrived with me in 11 days and was installed for me 4 days later (thanks Steve!).
A bit of advice DO NOT BUY A GREENHOUSE FROM B+Q or DIY.COM as they do not have a clue about greenhouses, or indeed the telephone numbers of their suppliers, PATHETIC !
Thank you Greenhouse Stores, no nonsense, great friendly service and knowledgeable staff, great work !

"Delivered Fast - So Happy !"

These days there are so many promises of fantastic deals, quick service and free deliveries, but do they always deliver? Greenhouse Stores have, bless them ! I called on a Friday afternoon desperately needing a small greenhouse for a birthday present for my father the following Thursday after having being let down by Argos !
The greenhouse arrived with me on Tuesday without any drama. Thank you so much chaps. Friendly, assured service with promises of a fast delivery fulfilled.

"Splendid Service plus Great Advice"

Bought my very first greenhouse 2 weeks ago from these guys. Not knowing a thing about greenhouses it was a little daunting to say the least. Having phoned around a number of online greenhouse retailers I spoke to Greenhouse Stores. I got great advice. Not only that, I was actually recommended not to spend as much as I was going to on account of a great deal they had where I got a free steel base worth over one hundred and twenty pounds!
My greenhouse was delivered in 15 days and installed for me 2 days later. I'd recommend this company without hesitation as they're super helpful, honest and ridiculously efficient. Five Star Service !

"Nice supprise"

We bought greenhouse and one of the pack with glasses were damage. we were very upset casu it was a weekend and we had to go for shopping to get new one to finish putting all parts together. I have mention this on the review straight to the point and my issue was sorted within few hours.
They've made a point which I have never think about before (anything can happen during transport and they are not able to check it all but if you will give them a chance they will fix it). Great communication.
Sorry for overreacting :-)
Thx

"Fantastic, reliable service. Beautifully made greenhouse"

I'm not a very confident DIY sort of chap and it was with some trepidation that I ordered a 8x12 Vitavia aluminium greenhouse. The delivery was prompt and coordinated to suit me by the company.
I was very relieved to find that the assembly instructions and diagrams were very clear, the product was superbly engineered and finished, and it all went together very simply with no glitches.
The crucial bit was getting the base exactly square and level, a fact emphasized by the company.
I would highly recommend this company and this specific product,

"GREEN HOUSE GOOD BUT !"

We bought a Plastic Greenhouse from these guys and We are very please overall.
Everthing was in the box except for a couple of tiny caps for the roof apex. I sent a n mail to the manufacturer and They are sending us some.
Just one aspect that I wasnt happy with .The carrier seemed a bit dodgy although we did get the goods in the end .When He turned up only half the package was on the van and He came up with the story that the lad in the van had not put it on and he wanted to deliver it the following monday .I said no and give me Your phone and I II speak to your office .He rang and appeared to be speking to his office .He then said the lad does nt live far from you he ll drop it off on his way home .Well 6pm came 7pm came no parcel. we thought it wont come now. My husband took our dog out at 11.30pm and the parcel was there on our drive .Although We were happy we d got it We didnt like that no one had told us it was there open to the elements and theft.
Not good.

"Greenhouse Superstars!"

Fantastic service. The value here is unbeatable, and the service does not suffer at all for it. I was kept very up to date with my delivery, and was contacted by a very pleasant, cheery lady to arrange delivery which was sooner than I expected.
The delivery man was a star! Even at 7.30am he was so cheery and friendly and gave us some tips for putting it together to make it last! Have honestly never had such a friendly, helpful delivery person.
HIGHLY recommend this company to anyone looking to get a greenhouse!!! Cannot fault them.

"No longer a greenhouse virgin, thanks to these!"

As someone who has only just ventured into the world of gardening and after looking into various greenhouses, i was very glad to that i came across Green House Stores.
I'd spent hours and hours perusing the internet in search of the perfect one for me, and one that suited my budget! I am now the owner of my first greenhouse! thanks to them, and some top notch advice too! No doubt I shall be back in future to upgrade to an even fancier one from them. Highly recommend, they will be my first port of call anytime. I just need to clear some room for another now!

"Great advice and cheap!"

I didn't have much of a clue about greenhouses but as a family we decided to have a go at growing our own. I called Greenhouse stores as there prices were the most competitive and found their sales staff were full of advice without trying to sell me the most expensive greenhouse. They talked me through the different types of glazing, positioning and even down to the best times to plant some of the veggies on our list. I have since taken delivery of my greenhouse and couldn't be more pleased with the whole experience from start to finish