"DON'T waste your time or money"

DON'T waste your time. They certainly wasted mine after taking the day off as holiday. To start with Paulina who works in there head office completely muck up the date of the collection of my car. After asking what could be done as I'd taken the day off especially for this Paulina said you can always drop off and take it one of our dealerships. Got there and no one knew anything about me coming, even though Paulina had confirmed I would be dropping it off. Then waited 3hrs 30 for something I was told would take 1hr. We then called Paulina back as we were waiting for the payment like to be told EVERYONE from the admin team had gone to lunch.... REALLY !!! Was then told by Paulina that it would be sorted in 10 - 15min when EVERYONE is back from lunch. After an hour I emailed again asking what was going on and could I go home and collect payment link once home, to which she said yes. I asked her to confirm how much i would be getting for my car which paulina replied £4900. Took me 45mins to get home with walking and getting a train. 45mins went by after getting home I emailed again asking what was going on. I then go told they wasn't buying my car. Was then told I had to collected ASAP otherwise the dealership would charge me. So again it took me another 45mins to get back there. I wasted a whole day holiday. What an absolute chamballs and waste of my time and money going back and forth. The guys also in the collection weren't particularly friendly either. S**T show all round

"Amazing Experience! "

Experience was so positive! I honestly will recommend them to everyone. I’ve been really nervous about selling my car, but everyone has been so lovely and helpful. I’ve felt so reassured about the whole process, and all the staff and the driver has been incredible! Super friendly, helpful, quick payment - couldn’t ask for a better service / experience. Thank you!

"Very happy customer in Middlesbrough "

From making the initial contact with Hollie, who was polite and informative, to speaking to Connor, and finalising the collection, to Steve Janman and Jim Folkes who assessed and collected my vehicle, both were respectful, informative and very happy to answer any questions. I felt in very capable and experienced hands. Excellent customer service from the start to completing the transaction in full 👏 👍 👌 😀

"Excellent efficient service"

Excellent efficient service, a good price quoted much above WBAC.
Guy turned up early on the day quoted and surveyed the car, no issues.
Payment process was easy with the money in the bank in minutes.

"Brucey the collection driver was…"

Brucey the collection driver was helpful & friendly. Rang me prior to arriving & allowed time while he inspected my vehicle. I was happy I got the price I wanted for my vehicle from bigwantsyourcar.con

"scam to get your details 👎🏼"

Took my details and gave me a valuation of £0, waste of time

"Very easy process"

Very easy process. Highly recommend.

"Would definitely recommend"

It was quite easy and straight forward to sell my car to this company. Steve Janman who came to collect my car, inspected my car, took photographs and sent it off to the company. He left the relevant documents i.e the V5 with me as he was outside with my vehicle to ensure I felt at ease as I was using this company for the first time. They then finalised my offer for the car and Steve made sure I had received my payment through a secure link before taking my vehicle. I would definitely recommend this company to sell your vehicle.

"Wow such a good process"

Wow, sold car thought this company who provide best price out of all similar sites. So easy to get an offer and kept fully informed at every stage of sale. Really simple. After guaranteed offer was made I was fully advised of the process to complete the deal. A driver attended with his van to load vehicle, such a good employee he was fully aware of me as a customer and ensured my needs were met and fully explained what he was to do to ensure the car was as advertised to BIG. I had no concerns re my cars condition and he went over every aspect as you would expect and would do if you were buying a car . Having completed his pre purchase checks and review he uploaded all data and photos to the sales team where my offer was processed. Such a simple process took a minimal amount of time and cash was in my bank in less than two minutes from completing the security steps. Have to say a pleasure to work with this company who should take pride in their operations and excellent customer engagement. I would thoroughly recommend prospective sellers to engage this company for the sale. Cannot praise highly enough and the collection driver is a real asset to the company. Thank you

"Really easy process from getting the…"

Really easy process from getting the offer to receiving the money. Highly recommended!