"Olesya Isupova was really helpful"

Olesya Isupova was really helpful, clear and friendly setting up our broadband service. Making it an easy, stress free experience.

"Exceptional service and great…"

Exceptional service and great communications relating to a house move, honouring my lifetime discounted rate at the same time. Well done, this is how businesses should be run !

"Great customer service as usual "

Had a great chat with Bruno in relation to a speed issue I had. Bruno had the issue resolved in lightning speed and provided some great advice around SSIDs.

"Spoke with Esta today about switching…"

Spoke with Esta today about switching over from BT. Very efficient and helpful, would recommend

"Jurassic Fibre Install"

Had Dustin Lowe as our engineer today and was very impressed with his professionalism and knowledge/skill-set.
Thankyou for getting us up and running today!

"Marie"

Marie, my customer service advisor is Amazing! Helpful, respectful and a real joy to talk to, my issue was sorted quickly and the aftercare was also brilliant. 5 stars 🌟

"After yet another month waiting for…"

After yet another month waiting for fibre installation on 31st December, it was not a surprise when it didn’t happen. No promised text message, no phone call and, despite my being at my property, a card slipped through the letterbox apologising for having missed me!

"Connor House - very helpful and knowledgeable."

Just had a call from Connor House to arrange transferring my broadband over to Jurassic when my BT contract ends. He is very helpful, easy to talk to and takes the time to explain everything in easy to understand terms.
I am looking forward to my move to Jurassic and if everything goes as well as my dealings with Connor, then I shall be very happy.

"Rupert managed to sort out our Jurassic…"

Rupert managed to sort out our Jurassic installation, after not hearing from Jurassic since our previous promised installation date of 30 May 2024, 7 months of silence

"Tiaan has just repaired our fibre optic…"

Tiaan has just repaired our fibre optic cable as we had lost connection. I reported the fault on Monday and he arrived as promised at 8.00am the next day (Christmas eve). He phoned ahead to confirm his arrival time, he diagnosed the problem and fixed it quickly with no fuss. He explained the cause of the problem and even helped me re-connect my laptop and phone. Great service from Jurassic and thank you Tiaan.