"Olesya Isupova 👌"

Olesya Isupova made my broadband switch seamless. It was lovely to have a friendly and helpful person to speak with. Please retain good staff like her, she's an asset to your company.

"Bruno from Jurassic Fibre Technical…"

Bruno from Jurassic Fibre Technical Team was very friendly and explained the update to 5GHz very clearly and clarified what it was he needed me to check for my address. This was in response to a poor tv connection 2 days before. I felt he was very thorough and I found his instructions easy to follow. It advised what to do should I have a difficulty in the future. Thank u Bruno. Great to speak with you today

"Straight forward"

Straight forward, no hassle, no hidden charges, great service always from Jurassic Fibre.

"Great service"

Our internet went down this morning. After a phone call to Jurassic Fibre (when we were not left waiting for ages) I spoke to Bruno who managed to put us through a few checks. Nothing worked but he assured us that Jurassic Fibre would be sorting out ASAP. True to his word we were up and running again within a couple of hours. Many thanks Bruno - it was lovely to chat to you and you got us sorted! Regards Jerry.

"cumstomer service"

i was having problems with accessing the internet. Bruno was very helpful. he informed me of an on-going problem, and then phoned me back to inform me it was resolved. He shared my relief and was very approciable and professional.

"Spoke with Steven and he's arranged…"

Spoke with Steven and he's arranged everything very quickly.
Very nice person to deal with very friendly.

"Bruno has the patience of a saint.."

Bruno has the patience of a saint..
I’m hopeless at technology !, as Bruno would agree, I expect he needs a lie down now 😂

"Good Service & Package"

The understanding, efficiency, friendliness and clarity of your sales person Olesya Isupova. The provision of details by email to consider before making my decision. The higher speeds offered and a simple phone package which gives me an emergency call facility when mobile coverage is poor. Easy process for transferring from my previous supplier.

"What can I say....highly recommend!"

What can I say, the process is so easy!!

Communication is really good, it is so easy to arrange connection that it feels uncomfortable! No hassle, just straight forward options and a relaxed attitude.

As for the installation team, (Colin and James), I can't speak highly enough of these two, professionals who take real pride in their work and value customer satisfaction.

An absolute credit to Jurassic Fibre.

It is early days in relation to my contract but so far, I am very impressed.

"Quiet efficiency"

Our telephone decided to misbehave on a day (Day 1) when we most needed it. We could not make calls out but
received calls inwards. Having said that, several people have said that they could not make contact and thought we were out. The Internet connection remained available so we sent a message to Jurassic-fibre.
Within minutes a response was received from a Bruno Simôes who was polite but thorough in his questioning. As a result the normal service was restored. In the evening and on day 2 there were no problems.
Everything was carried out with efficiency but with no disturbance to us.