"Best Customer Service."

Once again, I cannot praise Rural WiFi and in particular its support team of Claire and Ciara enough, my internet went down, some kind of technical glitch with the sim card on Thursday morning, I was in fear of not having it for the weekend ( daughter home from college etc ! ), but I needn't have worried, thanks to Claire and Ciara, I was back up and running by 4pm Friday afternoon, fantastic customer support service . Thank you.

"Poor customer service"

Poor customer service. Unprofessional and defensive. Cancelling wifi contract after over 2 years was a hassle.

"Extremely dissapointed"

I have been extremely disappointed with Rural Wifi. Despite paying a hefty monthly fee, the internet coverage has been abysmal from day one, and it becomes completely useless after 6pm. They promise reliable service but fail to deliver on any level. I feel completely robbed, and it’s unacceptable that they advertise a service they simply cannot provide. Avoid this provider if you value a consistent internet connection. Plus the 300 euro set up fee that they still want you to give back the equipment. Absolute joke.

"Seamless wi-fi and broadband "

I joined rural wi-fi and from the get-go the whole procedure was pain free, excellent customer service from there agent Pauric in sales. And the installation team arrived on the date issued and installed the broadband in super fast time, my broadband is running fantastic and the speed is amazingly fast. Then support team lead up by Dawn and later by ciara who contacted me to see if all was running as it should. I’m very impressed by this companies approach to its customers and are cheaper per month than my previous supplier. I can’t recommend rural wi-fi enough and am delighted I joined. I’d advise any person needing wall to wall broadband to make contact with their sales team. Very happy with this company.

"Excellent Customer Support"

Made a call with Dawn. She any any of the staff at Rural Wifi have been absolutely brilliant with my issues. Easilly the best IP support in the country I'd recommand them to everyone.

"Great company!"

Rural WiFi has been our internet provider since 2021. They have always done the best they can when we have any technical issues. The support team is excellent and compassionate. This time I had the pleasure of dealing with Claire, Dawn and Ciara who were all of immense help. In the past when I've dealt the Audrey from accounts, she has always been wonderful.
It's great to get connected to a team based in Ireland quickly, who can help you resolve any issues you might have. Thanks to you all for providing a great service!

"Wonderful and helpful staff"

Wonderful and helpful staff. The follow through, customer care and support is the best I've experienced in years, especially Evan. I'm incredibly glad I found them and will happily recommend them for all your broadband services.

"I am really happy with Rural Ireland…"

I am really happy with Rural Ireland and its service. Also, the agent Evan was most pleasant to deal with; he was really friendly and supportive and was able to answer all my questions.
I can really recommend Rural Ireland!

"Brilliant!!"

Best decision we made was to switch from sky to rural WiFi last year. Service is flawless. No issues ever and I work remote full time so we needed great Internet. Have recommended to all my friends and family that they switch to rural WiFi. The staff are fantastic and the switch was seamless. They looked after everything and we are very happy :)

"It is really fast and it's is a really…"

It is really fast and it's is a really fantastic download I can't believe how it is really easy to get things done on the Internet