"I order from different restaurants on…"

I order from different restaurants on seamless and normally it's ok. But when I ordered from a diner by me 50% I don't get it or the ask me to come out of my apartment building to go get it. I'm not paying for delivery and a tip to go get the food myself. BY FAR THE BIGGEST BUNCH OF MORONS. ITS OBVIOUS THEY DONT SCREEN THERE DRIVERS. THE Majority of them don't speak English. If I could give negative stars I would. Then they cancel the order and tell you it takes 3 to 5 days to get reimbursed. They take your money in 10 seconds but can't return it as quick. This is like the 10 or 15th time over the last couple of years. MY ADVICE NEVER USE SEAMLESS AT ALL.

"Food was never delivered"

Food was never delivered. Called the guy and he said it was delivered. I watched on my security cameras and he never drove up. I asked him simply to pick up the food wherever he delivered it and bring it to us. He said OK and never showed up or answered his phone again. THE DELIVERY GUY IS OBVIOUSLY A POS LIAR. NEVER EVER US SEAMLESS!

"I ordered a Chipotle bowl yesterday…"

I ordered a Chipotle bowl yesterday night and The person that was supposed to be bringing my food in was waiting outside of my house for 15 minutes if not longer before i called them to come bring it, keep in mind it was no contact delivery so he shouldn’t even have had my food for that long ALSO the picture and name on the app was the name of a female and a man handed me the food.. I requested a refund and they said they were unable to give me one even though i couldn’t eat my food waste of 24$ DO NOT ORDER.

"I would strongly NOT recommend you do…"

I would strongly NOT recommend you do business with this company. if you are looking into this company for ach/echeck to check out - go with the other company. we signed up and their plugin never worked and cause thousands of dollars worth of issues for customers orders. their support is horrible and this went on for 3 months - where they were supposedly working on this where it wasnt active on our site and they still charged us even tho their team was supposed to be working on correcting the issue.

when i brought this up - they couldnt careless about their customers in a response. i should have looked at these reviews prior to even doing any business with them. hopefully if you are reading this you consider finding an alternative before doing any business with this horribly run company.

"Seamless fails its core value proposition"

Seamless's core value proposition is not pricing (it's more expensive). It's not variety (it's easy to find restaurants on google). It's not benefit to restaurants (it squeezes restaurants, and threatens to take them off the platform).

So, what is their core value proposition then? It's supposedly convenience, right? Well, with late deliveries (45+ minutes late) for my last several orders, and food arriving cold, and having to call the restaurant only to find that Seamless hasn't assigned a driver yet, I start to wonder what value it really provides to me? I think the answer is no value.

"This is the worst delivery service"

This is the worst delivery service. You're not allowed to submit a request for a refund if a restaurant sends the wrong order. They are the worst. Uber Eats would never

"Beware they increase the food price…"

Beware they increase the food price when using their services from what the restaurant charges! Hidden fees! Don't use

"Ordered through seamless put in wrong…"

Ordered through seamless put in wrong address so I canceled and resubmitted since they couldn't just update address. Food was suppose to be handed to me and it wasn't but said it was delivered. Never got food and can't get refund. Said to many refund , this was my 1st time getting delivery through seamless.. no food and I'm out of money

"I received a partial order"

I received a partial order. I am missing SIX items and seamless customer service did not help AT ALL. they denied a credit, did not contact the restaurant to see if a bag was left behind or the driver to see if the bag was still with them. No refund, no reasoning just "I’m unable to process a refund or concession due to an unusual number of refunds or concessions you've received on this or previous accounts. I understand this is not the resolution that you are seeking; however, it is the only resolution that we are able to provide for you at this time. If there are no other persisting issues that I can assist you with, I will need to disconnect the chat." I called and received the same message. I've never ordered through this company and never will again so their statement of me receiving "an unusual amount of concessions" makes absolutely no sense. I caution you not lose your money as well. The total loss is approximately $70.

"Overpriced"

Was trying to order a pickup order and noticed that the prices for biscuits were $1 higher than in another online ordering app for the same restaurant.