"Excellent Company"

We have used Just Landlords for many years and wouldn’t think of using any other insurer. Their prices are competitive and the customer service excellent. Craig has promptly and satisfactorily sorted out my recent request- it was much appreciated- thank you.

"Livechat service was great"

Livechat service was great. Craigy Drakefordon was online with me and sorted out my issue quickly and pleasantly. I did shop around last year and their pricing is very competitive.

"Always helpful "

Lucy the Accounts Manager was super helpful and understanding.

"Your representative 'Craigy' who…"

Your representative 'Craigy' who answers the online chat is a credit to your company!. He's very helpful, engaging and best of all actually useful - which is seemingly lost in todays world

"Quick responses"

I sent an email late last night and this morning had a personal response, with an answer by 9am. It shouldn't be, but it's so unusual for customer service to be personal and swift. Have used this company for many years now and this kind of service is one of the reasons.

"Great cover for the price and no hassle "

We rented out our property for 10 years and were covered by Just Landlords throughout. The policy they provided was very reasonably priced and gave us great peace of mind. Renewal was quick and easy. Although we (fortunately) had no reason to make a claim, based on our experience, I wouldn’t hesitate to recommend them.

"They just won’t quote me"

They just won’t quote me. No reason given. Detached house; 1 flat (me) plus 4 bedsits, separate entrance. All residents min 6 months, all employed, all references. Been renting out for 25+ years.

"New Policy to limited company"

Lucy was incredibly helpful in changing details on my policy and creating a new quote. She made the whole process so easy and straightforward. Very professional, polite, and helpful service. Thank you.

"Lucy"

Lucy, was helpful, friendly and patient.

"Brilliant LiveChat support"

Lucy Archer on the Live Chat was extremely helpful when I was having some issues making payment online.

She talked me through the online form in a very friendly and supportive way to check I had completed everything necessary, and then found an alternative solution when the problem persisted.

Brilliant customer service - thank you Lucy!