Richmond Motor Group

Transportation Access and Assistance
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802 reviews
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Customer Reviews about

Richmond Motor Group

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M Scott

5.00/5.00

"Used Skoda."

Helpful Sales person.
Great car

03/03/2025

Mel

5.00/5.00

"Explained well and easy to follow"

Explained well and easy to follow. Dealt with Thomson Barrett and would recommend to family and friends

03/03/2025

Tony

5.00/5.00

"Jag has given me an excellent service…"

Jag has given me an excellent service happy with the new car. Recommend to anyone looking to buy an MG

03/03/2025

Mrs Horton

5.00/5.00

"I was very impressed by the customer…"

I was very impressed by the customer service received from Maz. Very welcoming atmosphere. Happy to answer any questions you might have attentively. What he didn't know he found out straight away.
Would recommend highly.

03/03/2025

John Donaghy

5.00/5.00

"Very good "

Very pleasant and professional approach.

03/03/2025

Jayashree Rajkumar

5.00/5.00

"Very positive "

Our experience with Richmond cars was great. We purchased a recent Hyundai Kona Ultimate and would say that Maz who was looking after us was truly helpful in every step of the purchase right from selling our old car to getting us a reasonable quote and explaining all the details with the new car.

03/03/2025

robert Hicks

1.00/5.00

"A quite awful experience"

A quite awful, upsetting and disappointing experience.
Seems the old days of trust have gone,
Our very special day completely ruined.
Money wasted on doggy day care, a wife in tears on our very special 21st wedding anniversary.
Never again, Be warned, these are just a Second hand car dealers, £99.00 or else!!!!! Be warned.

03/03/2025

pete hayward

1.00/5.00

"Not helpful after purchase"

Constant phonecalls after purchase and was promised someone would return my call no one did. Seems aslong as they get you to sign on the dated line after that they don't want to know you. Was promised would lower monthly price but never did.

03/03/2025

Ross

5.00/5.00

"Friendly, Professional, Going Above and Beyond."

We have just collected our new Hyundai Ioniq 5 following a very professional and personable customer service experience provided by Adam and his colleagues.

Having helped to answer many questions about the car and arrange test drives Adam efficiently and effectively steered us through the Motobility application process.

On the day of collection Adam went above and beyond by staying late after closing time due to our being delayed by trains getting to the dealership which was very much appreciated.

We are looking forward to our ongoing experience with Hyundai and Richmond Motor Group.

Thank you Adam,
Danni & Ross :)

02/03/2025

Ali Hopper

5.00/5.00

"Friendly service"

Friendly service, Marius Mocus was quick to reply to questions, & they did what they said they would do.

02/03/2025
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