Simpson & Partners EV Ltd
End user
"Home 7 plus"
Tom has been great so far with Technical support
Samantha Robb
"Our charger has broken after a year and…"
Our charger has broken after a year and there is no phone number after days of email we haven't got anywhere such poor aftercare!! Would deffo look for something with better customer support/aftercare as this has been appalling so disappointing.
Ian Jiggins
"Great to speak to a person!"
Really helpful on the phone, ordered online and it was here within a week.
Peter Brown
"lead time "
Lead time longer than expected 14 days not 5 days
Mark
"Great Product"
Great product. It looks great and I’m totally pleased with it. Perfect size and high quality look and finish. Connecting to wi-fi was super simple and the S&P app is clear and easy to use. Quick delivery. Helpful communication.
Jonathan
"Good customer service"
Good customer service, and our installer had no difficulty. The app seems fine - quite intuitive. And of course it looks great on the wall!
Mukesh Parekh
"Very easy installation and smart"
Very easy installation and smart looking, blend with the brick work
customer
"Although there was a delay in delivery…"
Although there was a delay in delivery due to issues with component supplies we were kept up to date and the delay was minimal
Anthony Gayle
"Took 2 weeks to receive my order"
Took 2 weeks to receive my order. There was no communication on any dekays until I contacted S&P to ask where my order was after waiting for 2 weeks. They advised there was a delay in manufacturing, which is fine but commuate that to your customers. After my inquest into my order it was delivered the next day, which is the reason ive upped my rating to 3 stars.
Tonaleski
"Great service and support…"
Great service and support in deciding what to buy and understanding the technology benefits of their equipment and how they are manufactured totally in the UK.
Great choose of colours to match wherever you want to put it.
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