"Paul was great"

Paul was great, he assured my issue was resolved

"I had a name problem on my reservation"

I had a name problem on my reservation. After having my call drop 3 times, I reached Paul Atkin who was a genuinely warm and patient person. He was able to correct the problem and waited to assure my boarding pass was correct. Very helpful individual. I appreciate him

"Sam was very diligent and patient with…"

Sam was very diligent and patient with changing my son's name,

"Sam was very patient and diligent in…"

Sam was very patient and diligent in changing my son's name.

"Oscar Rodríguez además de ser muy…"

Oscar Rodríguez además de ser muy amable me apoyó y solucionó la problemática.

Muchas gracias.

"Baul is very patient and found a…"

Baul is very patient and found a solution that I was happy with.

"Ana was great and informative.Great job"

Ana was great and informative.Great job

"Very good service"

Very good service

"I was such a pleasure working with Mr"

I was such a pleasure working with Mr. James Lin. He was knowledgeable and understanding as well as efficient. Thanks you so much for have a professional person on board.

"Bill"

Bill did a great job in solving my issue regarding my flight.