Energylinx

Retail Fashion and Lifestyle Goods
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408 reviews
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Customer Reviews about

Energylinx

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Tony Edwards

5.00/5.00

"Energylinx give gas meter only…"

Energylinx give gas meter only comparison and dual fuel we have two gas meters,same property some comparison sites only give dual fuel. I have found their results acceptable

01/10/2024

Fariborz Entezami

1.00/5.00

"Not recommend at all."

The system is not effective, a lot of mistake, they are very slow and they are not responsible at all.
Not recommend at all.

04/05/2022

JoanofTart

1.00/5.00

"Poor communication"

Delayed switching aggravated by EnergyLinx’s poor communication. Have no idea what is happening with my switch a month later.

08/10/2021

Tom Holley

1.00/5.00

"Would like to give no stars"

Would like to give no stars. Nearly two months, no communication, just awful, full of promises and no action. Customer service an absolute joke.

30/06/2021

Tim M

1.00/5.00

"Oh dear..."

Oh dear...

The only switching comparison website whose list of alternatives for me will all charge more! Includes fixed-only, direct-debit only deals. Except in my case they're bad deals.

14/06/2021

Rai

5.00/5.00

"No sweat"

Selected the energy supplier from the list put in my details and got confirmation email that everything is in hand. Looks good so far, very easy and straightforward.

29/04/2021

Mr Hanna

1.00/5.00

"Didn’t recognise the postcode ,tried 3…"

Didn’t recognise the postcode ,tried 3 times ???

12/03/2021

Mr Graham Piper

5.00/5.00

"No problems"

No problems with the switch

12/03/2021

Steve Verrall

1.00/5.00

"Dreadful"

Dreadful.

Filled in all the details online with Gocompare. Then got email from Energylinx asking for my MPAN number (which I had supplied online). Submitted 3 times (had automated message saying email was being dealt with). Then heard no more. Called them several days later (got through after 5 attempts). Told me they had not received the emails (despite the automated replies which prove they had!) and that my deal had expired. This happened twice with switches to both Scottish Power and Eon. The support operator Lydia didn't seem to care and offered no solution or apology.

02/03/2021

Jane White

1.00/5.00

"Not careful enough"

Energylinx gave us incorrect information at the time of switching and then 'lost' our personal data. Really disappointed with this service, and this disappointment is compounded by the fact that we were directed to Energylinx by 'Which' magazine!

10/01/2021
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