"Ordered almost 7 days ago and still no…"

Ordered almost 7 days ago and still no dispatch or tracking email, contacted via email and was told it would be here by today but nothing, have emailed and asked for tracking details and got no response. Not happy at all

"Refund requested: bad communication and no order received "

I placed an order on 23rd September...it's now 12th October.
My initial email on 30th September to enquire about the dispatch was replied to the same day and told they are moving warehouse so there's a delay (would be good to put that on Ur website?!?) .. Told my order was being dispatched either that day or the next day (a lie).
6th October..... I emailed again as still nothing, no communication, no delivery.
I haven't had a reply.
12th October.... Still nothing and I have now requested a full refund.
Very bad, I always thought this was a reputable business as I've known this name since I was a teenager so quite shocked to see the reviews on here... And sadly to say I won't be purchasing from them again. I will be making sure I get my refund.

UPDATE: I received by parcel later on the Same day I wrote the above review. There was no communication to tell me it was coming. I got a reply from ragged Priest after emailing them to say I wanted a refund and they said the order had been shipped out... But no apology... So this review will stay as it is and I won't be purchasing from this brand again.

"I have ordered two jumpers on the 17th…"

I have ordered two jumpers on the 17th September and have heard nothing in terms of updates on my order. I contacted on instagram (24th sep) and got told to wait til that Monday as there were warehouse problems… i then waited til that Tuesday (1st Oct) and still no update… not sure what’s going on but I wish there was a contact number to sort this out! My order is 271611

Update: it’s been over a month and I have not received my parcel.

"Jeans"

maybe need to have NZD as an option, jeans fitted perfectly

"Non-existent customer service "

My order is lost and I’ve sent multiples emails and dms on instagram regarding the order. It has been more than a week and no one has got back to me. I just want my refund.

"Order lost + non existing costumer support "

Unreliable international shippping and non existing costumer support. My order was lost, I contacted them immediately und repeatedly via mail and Instagram, but after two weeks (their site says they respond within 4 days at most) still not a word from them. There is no way in getting in contact via phone. I was looking forward to new clothes, now I just want my money back.

"No refund after a month!"

Awful communication from customer service.
I returned some clothes, and tracking has shown the package as delivered.
It has now been nearly a month, and I haven’t received any return confirmation emails or the REFUND itself!! I have emailed the info & return customer service emails and have had no response. I hope to have this resolved very soon.
Order #269613

"they steal my money and I’m still…"

they steal my money and I’m still waiting for the refund

"Unreliable international shipping"

Never received my package, because it just reached some depot and never got handed to the delivery service in this country. No way of getting it delivered. It took a long time to access customer services, but they eventually replied and issued a refund. Disappointed and won’t be shopping here again because I don’t trust that the package would arrive, but it might be okay if you live in the UK.

"Impressive jeans!"

I only found out about this company by chance when my mother bought at a second-hand store pair of their wave jeans with glitter denim silver/black. After they became my favorite pants on more than a year (and most fittingly sitting!), I decided to order more.

Their prices, even with 30-40% discounts, were too high for me, but since I had a subscription to their newsletter, I was able to catch the recent sale with up to 90% discounts, and ordered two jeans for 5 and 20£. Delivery to Ireland cost me 8£ and took 11 days.
I took a bit of a risk with the shipping because if something didn't suit me, I would have to pay for the return shipping myself.

but everything was... superb: size, length, colour, waist, style, quality! It feels like someone tailored this 26 size exactly for me, and this is especially surprising considering that I often had problems with women's jeans due to narrow hips, they could be tight on the legs but literally hang loose on the hips/waist, I so hated this feeling and finally so nice to feel that something sit tight on waist! Both jeans, despite being different in style (Goliath Jean Green Acid Wash and Clacker Dad Jean), share this "exact fitting" attitude.

It is very convenient that you indicate the height and jeans size of the model in the photo, would be also nice to mention country where jeans is made.