"80 pounds fine because I forgot to tell…"

80 pounds fine because I forgot to tell to DVLA that my car is tax FREE! Nightmare!

"The most wicked company in the world"

The company threatened to record a payment default against me to damage my credit file because of £66.16 while I was in dispute with their client.
They inundated me with text messages and letters for money I never owed their client.

"Scam company sent text and letter…"

Scam company sent text and letter demanding money so bad

"Awful experience "

I just tried to call up as I’m in debt and to my astonishment, the guy who answered the phone had such a strong accent I could not understand anything he said not to mention he had the wrong details for me. I had to put the phone down in the end because not only was he rude but he was completely illiterate and made no sense. Just hire people who speak English or people who are English that way English people will understand them. Working class people in lots of debt don’t want to have to desperately try to understand someone who barely speaks any English when it’s about their finances. Finances are very serious. Complete waste of time and I can’t get the help that I need. I’m going to have to contact a solicitors instead to get you vile swindlers off my back, clever set up you have putting people off calling and making it impossible for them to log into their account because you have the wrong details for them and that way you can keep charging the money customer ID3004 1110

"Impossible"

This Company is impossible to deal with and as useless as a chocolate fireguard in communicating.No point in sending an email as they do not respond.

"Fraud company, runs scams "

This is a fraud company that sends out dodgy sms claiming to collect money, without the correct details. Do NOT click on their links. The download files have malware in them.

I called hmrc and they confirmed they didn't authorise any debt collection as there was nothing to pay.


Reported them to actionfraud police uk

"Absolutely awful experience"

This company are absolutely awful to deal with. I have been sent a bill, OVO Energy Jan-March 2024 at my ex-partners house, when I moved out September 2023 and changed all my bills over. I have emailed them proof, claimed 'they don't accept email threads' - so I sent council tax bills etc to their head office to then have no confirmation anything was received. You try to call them, no response - you email them and your greeted with a chatbot and no response via email for days with little to no help when they do respond.

They are still texting me saying that I owe this money, for one I don't even have an OVO account!

"Submitted a complaint without my…"

Submitted a complaint without my consent. Sent a “final response” text chat is pointless. 2nd complaint will be submitted and then I will go to the ombudsman as the level of service here is shocking. As someone who has worked in customer service the staff need training

"The company keep sending to me letters…"

The company keep sending to me letters and they want from me £2042.85 as overdue paye tax. They don't have any details apart Name, address and phone number. Before i call them i contact with HMRC ask them why they put me to debt collector if i have to pay £241.85 untill end of January 2025. Person wrom HMRC (quite rude to me) just said, call the company we have nothing with the debt collector. Thats cost me a lot of stress and my health. I said them one more time any letter and i report them to Police. After that the lady from Pastdue Credit Solutions disconnected. Whats going on? Where from they have my address and phone number? I dont trust now even HMRC. anymore

"Shocking company to have to deal with."

Shocking company to have to deal with.
They claim I own money to OVO, I have contacted OVO and they confirmed it was an error and my details should not have been passed to them.

The amount they tell me I owed also did not match with the amount that OVO had on my account in error.

I have since asked Pastdue to stop contacting me and for them to contact their client, which they have failed to do.

I have asked for them to forget me under the GDPR as is my right, but they have also failed to do this.

They have just carried on telling me I own money.

I can not see how they can continue to act on out of data information.