"Frank was great"

Frank was great! The guy whose name eludes me but whom I consulted w just before was very slow to answer which was annoying considering the narrow space I was in. I will henceforth stick w Frank on Kia issues. Frank also informed me my issue should still be covered under warranty. The other guy did not.

"Gave me info I needed before going to…"

HELPFUL
Gave me info I needed before going to my very expensive home vet.

"Detailed answer to my tax question"

The AI assistant helped direct me to the correct IRS expert who gave me a discernible answer with an exact next step that I should take to avoid negative tax penalties.

"Straight to the point and helpful which…"

Straight to the point and helpful which is what I needed.

"his patients and he helped me cancel…"

his patients and he helped me cancel subscrition

"They got back to me quickly with very…"

They got back to me quickly with very sound advice.

"My problem was solved in less than 15…"

My problem was solved in less than 15 min !
His instructions to me were clear.
NOW, my next comment has nothing to do with Eric...
I just received an email from Chase Bank, the card I used for what I understood was a $5 fee. Chase wanted to be sure I authorized the $40 charge. What??? Where WAS IT STATED THAT I WOULD BE CHARGED $40??? I decided to use your service based on the $5 in your ad. PLEASE EXPLAIN. Thanks. Ken

"The Dr was kind considerate and…"

The Dr was kind considerate and informative. Advice was great.

"Got the information I was seeking"

Got the information I was seeking

"the assistant was knowledgeable and…"

the assistant was knowledgeable and connected me to the right person to get the information.; the lawyer gave all the information i required and cancellation of membership was quick and straightforward.