"The people at Baked Earth are helpful"

The people at Baked Earth are helpful, friendly and professional.

We have dealt with over the years I have to say that Baked Earth are without question the best.

The terracotta tiles are beautiful and the quality is exceptional.

"Excellent quality and prompt delivery"

Excellent quality and prompt delivery. Will certainly use again!

"Great supply and service!"

I had received wonderful tiles with variation and vibrancy! The customer service prior to my order was very helpful in terms of assisting my purchase and delivery updates were always given.

"Sent and 18 tonne truck to my…"

Sent and 18 tonne truck to my residential street then made ME pay for redelivery. Wouldn't shop with them again if my ass was on fire and they had the only fire extinguisher

To your reply

It is a fabrication
Was not informed of delivery date until the day and that was by the driver.
I'd been in all week and he was at the end of my road in a stress about the tiles.
I told him he could deliver them even though I wasn't there but he could not do this due to the unsuitability of his vehicle. We then re-arranged delivery which your company made me pay for.
None of this was my doing it was your poor planning and service and that of the courier company and poor communication. I was the one left out of pocket by it. Your service is shockingly inadequate. I hope no one else is inconvenienced by you in this way.

"Wonderful product"

Wonderful product. Struggled to find large terracotta tiles and only needed a very small number. The company sent more than we needed without charge and they look perfect. Thank you!

"Sadly tiles were cracked on delivery so…"

Sadly tiles were cracked on delivery so weren't able to be used as planned.

"Great customer service and…"

Great customer service and communication, and lovely product

"Great tiles for my floor in my bathroom…"

Great tiles for my floor in my bathroom just be aware they are at times chipped so a rustic look

"Reliable company, nice tiles"

I found Baked Earth to be a very helpful and reliable company to deal with. Ahad was immediately, and consistently, available to help with various questions and changes to my delivery. The tiles are good value with a very rustic finish, which is what I wanted as they match the traditional Suffolk Pinks (bricks) that my studio is built from. I'm trying out different sealants to keep the lighter peach colour (they become a much darker terracotta colour with linseed oil for example).....

"Great tiles, price and delivery"

We were looking for untreated terracotta tiles for our holiday home in France, about 60m2. We had tried local French suppliers, but were so expensive. We finally decided to search here in the UK & came across Baked Earth. They were simply great! Not only did we get the tiles at a very good price, they organised the delivery direct to our house in France. Everything went smoothly, we flew over a couple of days earlier, having been given a 2 day window for delivery, which was made by a local French company. Tiles look great, amazingly just a couple of breakages, as they came in individual cardboard packs, safely stacked on pallets. Would use them again, product, price & delivery were really good.