Blue Haven Pools

Salons, Spas and Studios
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117 reviews
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Customer Reviews about

Blue Haven Pools

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S D Gibson

4.00/5.00

"Our pool looks great"

Our pool looks great. The staff were very lovely easy to talk to, however at times there was a lack of communication. I urge anyone building their own pool to read all documents clearly and ensure everyone is on the same page.
There could be additional cost for things you assume are included but due to feeling excited or overwhelmed at the time things can get missed. This process is a 2 was street so just ensure everyone is happy. Now that we have set up our deck around the pool and also organised our own fencing the pool area looks like something out of a magazine. The work done on our water level tiles we brought and the colouring of the inside of the pool we chose as well as the coping we chose all colours are modern and compliment the house as well. Very happy with the finished product. A huge thank you to the ladies in the office who I spoke to over the last 2 and a bit years (please note it wouldn't normally be that long its just we signed up for our house to be built and Blue Haven wasn't able to come onsite until the house was finished but when that happened Blue Haven had it all sorted within 2 months. We needed to do the decking and the fencing before they were able to complete due to OHS...) Thank you to the builder, tiler and hand over gentleman as well you were all very patient with us throughout this whole process. Over all very happy and impressed with our outcome.
Kindest regards,
Oddessa Gibson

26/10/2017

Renee Emerson

5.00/5.00

"ABSOLUTELY ECSTATIC CUSTOMER!!!"

We purchased a Tahoe spa from Zade at Lansvale blue haven! We are on the central coast but the sale and post care has been an excellent experience! Product is perfect and all our guests comment on how beautiful the spa is. Zade has given us exemplary customer service from start to finish. Had a minor issue with spa post purchase and zade sent a technician out immediately, with no paperwork for us to do, and under warranty. If we were ever in the market for another spa down the track, I’d call Lansvale Blue Haven First. Distance hasn’t hindered us. Could not be happier. If you are in the market for a spa, I honestly would call Zade first. Thankyou so much for treating us so well and for genuinely caring about customer satisfaction post sale.
Renee - North Avoca.

20/10/2017

Maria

5.00/5.00

"We are very happy with our swimming …"

We are very happy with our swimming pool , thank you very much to everyone at Blue Heaven Pool for an excellent job

20/10/2017

Mary Sica

5.00/5.00

"Salt water pool"

From start to finish done a great job didn’t have any problems., love my pool :) can’t wait to start swimming.
Thank you Bluehaven

19/10/2017

D and H

4.00/5.00

"Good job"

Overall a good experience. Some issues with communication

13/07/2017

Emma

4.00/5.00

"So happy with my end result"

So happy with my end result. My pool looks amazing my kids are so excited for summer or should I say a little warmer weather it was a little frustrating at times throughout the whole process. Staff are very helpful

06/07/2017

Ali Alaouie

5.00/5.00

"We Engaged Blue Haven pools to build 2 …"

We Engaged Blue Haven pools to build 2 pools in a duplex. Being our family homes we were quite emotionally connected and wanted the perfect pools. The build was complicated and we needed Blue Haven to be very patient with us throughout the process. The interaction was great and very responsive. The outcome was great with good advice along the way with our choices. We highly recommend Blue Haven as they made the process simple and the experience pleasant. Even now after the commissioning of the pools the support has been great.

25/05/2017

Geoffrey Kay

4.00/5.00

"Poor clean up"

The finished product is all that was expected, but I am disappointed with the dumping of surplus materials onto my lawns (solidifying into concrete constituency) and delays in refuse clean up, all of which have left much of my lawns in need of replacement.

15/05/2017

David Stewart

5.00/5.00

"I have had great communications with …"

I have had great communications with all involved from the top down. The people building my pool - Chabal and his crew _ have been on the ball and completed their part with good humour and lots of professionalism.
Now waiting for the final process to begin.

12/04/2017

Jeff Jambes

5.00/5.00

"Wonderful Pool."

Wonderful Pool.. family love it. Approval process went pretty well considering the hurdles local Council put up, the staff at Blue Haven handled everything. Construction was less of a hassle than I originally thought it would be as i had tne mobile number of Richie my personal supervisor, so any issue was only a phone call away. For the price the product is amazing.

06/04/2017
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