Blue Haven Pools

Salons, Spas and Studios
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117 reviews
Overall Rating
Customer Reviews about

Blue Haven Pools

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Lisa

5.00/5.00

"Thank you we just love our new spa."

Thank you we just love our new spa and cabana day bed while we are all staying home, we have made our own private oasis
Thank you BLUEHAVEN, a big thanks to the Warner’s bay branch for the best customer service and listening to our needs.
We now have a massage at home daily with the family. 😊

18/04/2020

Dane Titterton

5.00/5.00

"Ricardo came out and sat with my wife…"

Ricardo came out and sat with my wife and I to discuss our options about getting a pool. We have tight access and some complicated landscaping in our yard.Within 20 minutes of meeting I feel like we have known him for years, he came up with some brilliant ideas and was happy to discuss pricing and helped us with finance. We are very happy with the result and I will definitely be calling Ricardo if we move.

03/04/2020

David

5.00/5.00

"Very knowledgeable team saved me thousands"

Very knowledgeable team, their advice with my pool design saved me thousands in ground work and retaining walls which was great because I could then afford a pool heater. My family can now use the pool year round!

29/03/2020

Rebecca Miles

5.00/5.00

"First time for us and it was actually fun!"

First time we ever bought a pool and loved that we chose Blue Haven Pools. Super simple sales and construction process. Don't know why we didn't do it sooner! Huge thank you to the team that worked so hard over summer. We love our pool and so happy with the quality and service. The experience was so good it was even fun. Thanks Blue Haven.

07/03/2020

Michael E

5.00/5.00

"We had the pleasure to meet and deal…"

We had the pleasure to meet and deal with Roy from Blue Haven Pools. His professional and enthusiastic approach has made it easy for us to decide on pool design and choices. Thank you Roy for your advice and help. You are a true asset to your company. We can’t wait to see the finished product.

Best regards,
Sandra & Michael - Rockdale

20/01/2020

Nick Jackson

1.00/5.00

"Worst company I've ever had to deal with!"

Wouldn't recommend Blue Haven to anyone! A lot of bad reviews on this site. Worst company I've ever had to deal with.
They said it would take four months to complete and it took over 18. They would do something like dig the hole and then do nothing for another three months and not communicate as to what was going on.
Almost always bad to deal with (rude, aggressive). Didn't have a site supervisor for months as people kept quitting the company.
They refused to take the dirt away from the site at they said 'it wasn't just dirt it had some rocks in it' despite saying they would at the start of the job.
Kept the site filthy with rubbish for months despite a skip bin being on site. And many other issues. Almost never replied to emails.
Have a lot of friends looking to build pools and none of they have gone with Blue Haven after the experience I've had.

19/01/2020

Mark Rantall

1.00/5.00

"Cannot recommend"

Cannot recommend. Lack of communication, poor project management, countless additions. Stressful and disappointing experience but got there in the end.

17/12/2019

Nora Fenton

1.00/5.00

"Run, go elsewhere - anywhere but Blue Haven Pools"

If I could give 0 stars, I would. We were so very disappointed with Blue Haven Pools - shoddy workmanship, incorrect measurements, coping tiles that had to be removed and re-done all with a ton of bonding agent really atrociously visible, rust-coloured stains throughout, and the list goes on. Took them to fair trading, some things were slowly fixed but we just gave up as nothing was their fault and we just grew tired of dealing with their dishonest tactics... of course they did offer to fix their mistakes if we were willing to pay them more than the contracted price to fix their faulty work. Absolutely disgusted with what I feel are nothing less than shonks.

23/11/2019

Milly

5.00/5.00

"We had Roy come to our house at 8.30 PM…"

We had Roy come to our house at 8.30 PM after his long drive from Kiama....to give us a perfect detailed description and a quote on our concrete pool.
He made our decision to get a pool very easy.. and provided us with all the information we needed..
He is an asset to Blue Haven Pools..and a very nice guy
Thank you so much Roy and Blue Haven...

05/11/2019

Anthony Cervonaro

4.00/5.00

"A very positive first meeting with Roy…"

A very positive first meeting with Roy who has impressed us with his honesty and amazing offer. We look forward to the journey of seeing the construction of our first ever new pool with Blue Haven

23/10/2019
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