Blue Haven Pools

Salons, Spas and Studios
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117 reviews
Overall Rating
Customer Reviews about

Blue Haven Pools

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Jennifer Adams

5.00/5.00

"Wow !!!"

Wow! Where do i start from the moment we met Mark ( salesman ) we knew we were n the right hands. He actually listened to our wants & needs not like the 2 other companies we had out beforehand. Mark designed a beautiful backyard concept from pool to landscaping topped off with a beautiful glass fence & a great price to boot. Remonda & her team in the office kept me up to date of how things were travelling throughout the whole approval process as we had a sewer issue & needed a pegout done in order to get a DA.. As for our Builder Richie & his team thankyou from the bottom of our hearts. Thankyou Blue Haven on a job well done.

28/03/2018

RAE

5.00/5.00

"Best pool yet"

Very happy with the pool this is the best one we have had installed having had two others before.Nothing was to much for them having had a personal tragedy they were very understanding and waited until we were able to proceed again,understanding our circumstances.The crew who dug the hole were very friendly and we were amazed at their skill as not much room to manover the digger.

20/03/2018

DARRYL & JUSTINE

1.00/5.00

"Swimming pool construction experience"

very disorganised company and no cooperation or organising abilities we had to do all ourselves we would not recommend using blue haven pools at all there are better pool companys around please search

09/03/2018

RIAD

5.00/5.00

"Thank you Bluehaven love your work you…"

Thank you Bluehaven love your work you guys put the biggest smile on my kids faces I’ll recamend Bluehaven to all my friends and family

09/03/2018

Elizabeth

1.00/5.00

"I would never recommend anyone to ever…"

I would never recommend anyone to ever choose Blue Haven to build their pool. There are too many issues to list here with how unhappy we were with our pool building process.

08/03/2018

Jared Wilson

4.00/5.00

"Thank You"

Thank You Kindly

08/03/2018

Belinda

5.00/5.00

"Absolutely delighted with the customer …"

Absolutely delighted with the customer service thus far - Quick, efficient and friendly. Great communication and fast response times to enquires and approvals required.

14/02/2018

Gillian Moreland

1.00/5.00

"14 months later ...Still waiting for completion of my pool"

Still waiting for completion of my pool 14 months after signing the contract. Very disappointing with empty promises and poor communication. Definitely not recommended :(

14/12/2017

A Delgado

4.00/5.00

"there were some hiccups and minor …"

there were some hiccups and minor miscommunication, otherwise job well done.

We are happy with the end result

11/11/2017

watcher

1.00/5.00

"All I need to say here to warn other …"

All I need to say here to warn other prospective customers of Blue Haven Pools is to also check the reviews on the Trustpilot page: "Bluehavenpools" as there are two separate listings on Trustpilot.

Also, I noted from the Trustpilot review website "Bluehavenpools": a review dated Wednesday, 17 May 2017 headed "Oh wow"
"Oh wow! We just had the most unpleasant experience with a representative from Blue Haven Pools" so I'm not the only person who has been subjected to his appalling sales tactics and unpleasant behaviour.

After the terrible experience that my wife and I had to endure with the franchise of Blue Haven Pools and the parent company, I would just say be very careful when dealing with any swimming pool company, as not all have honesty and integrity and you could end up wasting a lot of your time and losing money or a deposit as we did, I learned this lesson the hard way by personal experience, my full review of Blue Haven Pools can be found and viewed on Trustpilot under "Bluehavenpools"

Blue Haven Pools the parent company never took any responsibility even though I had applied on their website for the quote, and I had no idea when the Blue Haven Pools representative contacted me a day or two later that I was now dealing with a franchisee of Blue Haven Pools.

The whole ordeal put us off purchasing a swimming pool, and we ended up spending much less by installing a beautiful ornate fountain water feature and landscaping the backyard, the extra money that we saved by not installing a pool we used for other home improvements, including a new kitchen and still with some money left over for us, which we now realise was a good decision that we are very happy with, as we can enjoy our backyard all year round and not just a few months a year as with a swimming pool, with less work and no extra ongoing pool upkeep expenses.

07/11/2017
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