"Can't Recommend"

Long process with not a lot of communication, interior/pebble roughly done & had to be corrected, allocated supervisor hard to contact & not really interested. Other trades they use charge over the top prices.
Had to call multiple times regarding pool skimmer cover that was supposed to be supplied, when this arrived at their shopfront no contact made, only due to dropping in & enquiring if cover had arrived they advised it was there & had been for a couple of days.
Personally feel that once contract signed & monies paid, interest on their end drops off.
Based on this, cant recommend to anybody thinking of building a pool & have actually advised against 2 families of going with them.

"Blue Haven Pools - Amazing service and fast Turnaround!"

WOW! What an absolute pleasure to have our pool built with Blue Haven! This is the second pool we have built in our lifetime and we are so happy we have found Blue Haven. Their entire team have been so good, from amazing planning communication right through to construction. They knew we had a tight schedule to get the pool in before construction on our house started, but the General Manager, Richie, was a true standout, managing to get our concrete pool shell completed in record time. THANK YOU Blue Haven for being the best at what you do!

"Disappointing dealings!!"

We had a pool & spa constructed with inadequate supervision. Problems which were notified in writing to Blue Haven have been ignored & are only now being attended to after 3 months of several emails & numerous phone calls which has been very frustrating.
The company is happy to get total payment even before the pool is operational but very slow to rectify problems afterwards.
Our 'Mineral' pool & spa was made operational in December 2017 & we are yet to be given any details on the quantities of minerals to be added & how often they should be added even though I have requested that information in 3 different emails & 2 phone calls. Still waiting on a response!!!
Customer service is almost non existent.

"I met the blue haven team at the…"

I met the blue haven team at the beginning of March of Rosehill pool show. I ordered the pool at the show and have had the best experience with them. It’s now the end of March and blue haven have already Concreted my pool. They took care of everything from the design, the drawing up the plans, lodging to the private certifier and last week they dug a hole, steel fixed it and sprayed the shell. I am totally stunned at the speed and professionalism with everything. I highly recommend them especially if you want to get things done fast!

"My land is not yet registered but I…"

My land is not yet registered but I bought a pool from blue haven pools last weekend! I was offered a 24 month building option and locked in a good price. Our sales guy said it was like buying an apartment off the plan so now we are saving heaps of money by planning ahead. We are looking forward to getting our pool done soon and glad it’s one less thing to think about with the upcoming design of our house. The sales man also mentioned that if we built the house first we might have lost access to dig the pool which means that a mini machine would add about $10,000 to the project. No thanks! Great advise from Blue Haven and we’re happy to spread the word.

"Blue Haven pools"

Blue Haven pools have been great to work with !
Office staff very polite and very responsive to all my concerns
( nothing was a problem, always very helpful )
Pool built within time and no delays during the Christmas rush !
Building team always polite and very accommodating to my needs !
Thanks Bluehaven
Would always recommend them

"Just want to thank Remonda and the team…"

Just want to thank Remonda and the team love my pool and anyone who is thinking about a pool, just do it no regrets best decision you will make. Any problems i had call Remonda she's great. I highly recommend them.

"Beautiful Pools"

Beautiful pool

"Excellent experience with blue haven pools."

Hi Everyone my name is Mario, blue haven designed a 13x4.5 pool with a 3x3 spa, granite retaining wall, tied spa, half tieled pool, 3 water features, 8 water jets, upgraded pumps with sand filters, silver 30mm travinine to all areas, 18 kw heater and lots more, I decided to go with blue haven as this is a massive job for the inexperienced pool builders in the market, they’ve always delivered exceptional pools and the experience was excellent, blue haven delivered an amazing pool, spa, surroundings and landscaping, despite the massive job and lots of detail we got there in the end, staff where excellent and always helpful, Remonda and Sandra thank you for a wonderful resort style pool.
The pictures will show the scope of works.
Thanks Mario

"Our experience with Blue Haven was…"

Our experience with Blue Haven was fantastic!

We signed a contract in mid September and were swimming in the 1st week of December.

Adam did a great job with marking out the site and managing the excavation and concreting. Everything ran on time and there were no surprises.

A big thank you to Remonda and everyone in the office who were always available when I needed them.

Remonda provided me with some options for the pool interior and I'm so glad we went with her recommendation of the New Zealand white with blue glass because the finish is awesome and is exactly what we were looking for.

I have to also mention Darren who did an amazing job with our sandstone pool coping and waterline tiles. Can't thank you enough for your awesome work and advice!

We'd have no hesitation in recommending Blue Haven Pools and thanks again for getting our job done quickly. Our kids have had an amazing summer!