"Had the pleasure of dealing with Roy at…"

Had the pleasure of dealing with Roy at Lansvale Head Office, after 18 years of procrastinating about getting a pool he has won us over with his honest and straight forward approach.
I would recommend any future customers looking at getting a pool to contact Roy. Looking forward to a professional and hopefully smooth process of getting our pool installed.
Thanks
Rose

"Wait until leaks begin"

When our pool was built 15 years ago we had all sorts of problems with Blue Haven and needed help from Fair Trading. Eventually had to live with some minor annoyances as they treat FT with contempt as well.

Forward to 2018 and the pool developed an enormous leak and after several attempts & numerous testing, a leak was discovered. We fixed but still leaking. Forward to October 2019 and we have exposed all pipes and found nearly all are leaking all the way down the line. The reason is they used thin walled PVC instead of the PVC Pressure Pipe. This caused the pipe to break and split due to the amount of pressure placed on the pipe work from settling over the years.

The pool was not cheap and to skimp on this particular product has caused so much unnecessary stress. Would not recommend Blue Haven to anyone. Plenty of other pool companies that will do a better job

Anyway, back to finishing the repairs .....

"Just say no"

Just say no
I cannot complain about construction or any of the tradesmen that turned up to work on my pool BUT when it started off with a leak from day one it became a nightmare of no returned calls no returned emails,people promising to turn up and simply not turning up
communication is non existent
Do not let their prices fool you in all honesty I would rather have paid more money to get less headaches
Head office are either great at lying or their sub contractors simply dont care

"Hard working"

Hard working, professional and honest crew. Nothing was a problem always willing to make it happen. So far enjoying the pool build experience.

"Awesome Service"

These people are awesome. We have enjoyed a totally professional experience with Remonda from original quote negotiations to the final product. They even pulled a few rabbits out of the hat to get the job done and do it well. As a builder I can say I found my pool builder. Well done Remonda and her team.
Chris from XDC Projects

"After the difficulties of the areas for…"

After the difficulties of the areas for the pool construction Blue Heaven Team finalised a great Job for us, I'm very pleased with the end result,

Thanks very much to everyone
Peter Veliz

"Great Team! Happy Customer"

Any construction project is a stressful process but it’s easier when you are dealing with a company that has been doing it for years. Their team are really professionals and know what they are doing. I also dealt directly with the director Remonda and she was very understanding and helpful when I had questions. My Pool is sexy and I know it :)
Would I recommend them to a friend/family , Yes for sure!

"We have just finished our pool if you…"

We have just finished our pool if you can call it finished. Never met such a rude bunch of people, They just wont communicate because we are upset with some of our pool build. Walls curved (meant to be straight) pebble rough, plus they damaged alot of our coping tiles and wont fix, they have asked for final payment of $2000 to receive handover when there not finished, and now will not even talk to us. We ended up coming to an aggreement over final payment, but now 6 months down the track have further issues to sort out.

"Backyard Resort"

The guys at Bluehaven create pools for you, your lifestyle and blend in with your home. They don't just provide a cookie-cutter design and offer ideas and suggestions you may not have considered. Our backyard has become a resort!

"Thanks to all the great team at blue…"

Thanks to all the great team at blue Haven for the fantastic work they did on our pool, especially to Billy, Richie and Sandra who were more than helpful. Our kids are so excited with the fabulous 10 X 4.5 pool we got.

Thank you Blue Haven
Declan