etyres

Vehicles & Transportation
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731 reviews
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Customer Reviews about

etyres

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Nick Edwards

5.00/5.00

"Highly reccomended"

Excellent service throughout. Booking a home visit was simple and efficient. The tyre fitter who visited was friendly and courteous and did a very professional job.

13/09/2024

Steve Eyre

5.00/5.00

"Another excellent service from eTyres…"

Another excellent service from eTyres with a bonus Amazon promotion. Purchase journey was slick and convenient fitting appointment arranged within couple of days. Professional, knowledgable and friendly fitter and all completed within an hour.

12/09/2024

Robert Stephenson

5.00/5.00

"Good communication"

Good communication, arrived at the time stated and was fast and did a professional service.

Will definitely be using this service again.

12/09/2024

Ian

5.00/5.00

"New tyre"

Walking into the reception I was made very welcome. The gent on the reception knew my name and was aware of the tyre that I had bought. The fitter was great and the car was back with me in 15 minutes.
Excellant service

12/09/2024

Shaun

5.00/5.00

"A wide range of tyres for all budgets"

A wide range of tyres for all budgets, easy to use website and good value for money. The ability to book Mobile Fitting as well as Garage is a good feature.

I will always have my tyres replaced using e-tyres from now on.

Top Notch!

11/09/2024

Gary Anderson

5.00/5.00

"Excellent service"

Great experience, hassle free,ordered sunday delivered and fitted by Tuesday EXCELLENT AAA+
would definitely use again.

11/09/2024

Phil Davies

1.00/5.00

"Non-existant fitting appointment…"

Etyres booked a fitting appointment without knowing if the garage had capacity to complete. I arrived to be old that the garage were fully booked that day and had to make an appointment for the following day directly with the garage. Apparently, this is not an infrequent occurrence with etyres. If etyres don't have visibility of the garage's calendar, surely they shouldn't be making and taking money for books at that garage. If you use etyres, I suggest you check the fitting appointment with the garage locally.

10/09/2024

Adrian, Worcestershire, England

5.00/5.00

"All very clear and simple"

Booked fitting at local fitter on-line through etyres with no-problem. The web site is clear and easy to use and prices were competitive. Then something unexpected happened and I could not keep the appointment. It was easy to rearrange by calling the fitter and everything went smoothly - all 4 tyres done within an hour of arriving. Would use this service again.

10/09/2024

Alan Barchett

5.00/5.00

"Simple no fuss tyre changing at home"

Ordered tyres online and received fitting date. Magnum Tyres fitter called to say he was 30 mins away. Very professional setup, all 4 tyres balanced and fitted at my location, simple no fuss. Will use next time for sure.

10/09/2024

Dan

1.00/5.00

"Poor customer service throughout"

Poor customer service throughout. I was due to have a tyre fitted using the mobile fitter service. I was given a date and I waited in all day. With 1 hour left of the day I called asking for an update. I was told that my tyre was never delivered to the fitter and the service was not happening that day. Such poor customer service that no one contacted me to tell me my service was cancelled. I was then informed they would not be able to arrange a fitting and I would need to “cancel” my order. I was told that my refund would be processed straight away and it normally takes 6 working days but given the situation they would do it quicker. 6 days later and no money. I called again and was told “oops! Someone didn’t press a button so the refund is only just processed now! - you will get your money in 12-24hrs!” That has now passed and still no money.

Edit: I have just had another email saying I have to wait yet another 3 days for the refund.

07/09/2024
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