Buy Garden Paving

Construction & Manufacturing
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338 reviews
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Customer Reviews about

Buy Garden Paving

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James Hallgalley

3.00/5.00

"Slabs look nice but not cut very well"

Slabs look nice but not cut very well

08/08/2022

Andrew Knight

5.00/5.00

"Slaps are yet to be laid but look…"

Slaps are yet to be laid but look great, delivery was fast and efficient.

03/08/2022

Peter

5.00/5.00

"Got what was wanted"

Ordered and received 10m2 of limestone flagstones. I got exactly what I asked for, delivered to exactly where I asked for. Perfect

02/08/2022

Ian Marshall

5.00/5.00

"Delivery was good and timely"

Delivery was good and timely, slabs were in good condition. Big thumbs up

02/08/2022

Emanuel Carneiro

1.00/5.00

"Dishonest"

AVOID!

Paving tiles did not match the pictures on their website and they refused return / refund within 14 days of delivery.

My contractor ordered the tiles on my behalf as I was abroad. I told him what type of tiles and colour I wanted and he found a product on this website that, from the pictures, matched the requirements and I agreed for him to purchase them so that he could start the work.

I liked the tiles and the colour as they appeared on the website and was very happy about purchasing products from a small family-run business.

However the tiles that were delivered did not match the colour at all. We ordered a light sandstone like colour and what I got was a stained strong yellow tiles. Not even close! I wish I could post pictures on here.

Both me and my contractor contacted them about the issue, inside the 14 day return period, and they basically told us that they wouldn't take the tiles back, even if their website is blatantly misrepresenting the product.

I have now sent them a notice to collect the slabs and issue a refund or I will report them to the Trading Standards and will initiate legal proceedings in order to get the refund and seek damages.

Had they been apologetic and tried to sort the issue, I would have considered exchanging the product for something else, as maybe it was a mistake, but given their unwillingness to help and a standard response saying "no we won't take it back" - even if it was within my rights to cancel the order inside the 14 day period - I have now bought tiles from somewhere else and they have already been installed and I will never buy again from this website / company.

18/07/2022

customer

5.00/5.00

"Very high quality paving slabs"

Very high quality paving slabs and quick delivery. Friendly helpful staff on the phone too.

13/07/2022

Stephen Martin

1.00/5.00

"Wouldn’t recommend or use again as had…"

Wouldn’t recommend or use again as had few damaged slabs and it was case put up shut up nothing we can do

12/07/2022

Paul Partner

5.00/5.00

"Brilliant Company"

Would certainly use this company again. Excellent service from ordering to delivery.

08/07/2022

Michael Coverley

5.00/5.00

"All OK thank you"

All OK thank you

07/07/2022

Graham Yates

5.00/5.00

"Great service"

Great service

05/07/2022
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