Zoolz

Business Services
badge Company profile claimed
986 reviews
Overall Rating
Customer Reviews about

Zoolz

Write a review about www.zoolz.com
Show Reviews

Ignatius Lim

1.00/5.00

"Lifetime is NOT lifetime at all!"

Don't purchase zoolz! 1tb vault (hot storage) + 1tb cold storage Lifetime plan is a TRUE LIE. Didn't state upfront what maintenance plan (ability to share files) truly means. I vaguely remember reading something like the maintenance plan will end after some time but it was in the small text and I thought it was customer service or something. What good is hot storage if you cannot even share files with others?

26/04/2020

Peter

5.00/5.00

"The answer was quick and gave a perfect…"

The answer was quick and gave a perfect solution to my problem. Many thanks.

22/04/2020

Omer Ben-shalom

3.00/5.00

"Zoolz - be careful what you sign up for"

I purchased a lifetime account with Zools, in fact I purchased a few. one day the announced the lifetime account will not be honored (or rather 'cannot be supported') and then proposed to give their loyal customers a discount on the new home plan 5TB such that it will be $15.98/Year instead of $49.99.
Guess what - the 'next billing' is now $49.99 so they provided a single year discount which is less then the original 'lifetime' purchase. The promotion was not clear about this being a single year discount. I think both go to show less then admirable regard of users.

With that their service is not bad and their lifetime price was excellent so I will just caution you to check the small print and not expect much customer focus.

19/04/2020

David Shaw

1.00/5.00

"avoid this company at all costs"

avoid this company at all costs. Shady business practices but not honouring the deals they have sold. Lifetime means lifetime and the responses from support are awful and they have zero intention of honouring the deal I.e. the contract at all. There are many other solutions out there so please avoid this company.

14/04/2020

Steve Stein

5.00/5.00

"Great product and exceptional support"

I have been using their products since 2015 and each version gets better with more capability. More important, the Company stands behind their product. From the back office to tech support, they are very responsive. Currently installing Backup Manager on two machines and received email from them on Sunday with my new license info. Could not ask for much more. I have IDrive and previously had Acronis - each have their strengths and weaknesses. Will stay with the Genie product line, fast, easy and user friendly.

13/04/2020

Nadin Jackson

5.00/5.00

"Great solution!"

Great solution!
happy with my business experience and take it to my home for my wife laptop as well, good prices for a pleasant features

13/04/2020

Michael

1.00/5.00

"Clearly cheated with the 2TB lifetime…"

Clearly cheated with the 2TB lifetime plan. Please do not buy those. There are better options out there. This is not the way business is done.

09/04/2020

jose araujo

5.00/5.00

"Zoolz, cloud storage."

I really,like there service, pricing, and easy to use app. I got 5TB of cold storage for a very resonable price for an entire year. plus their app has several settings you you could tinker with. I highly recommend Zoolz, for cloud back-ups. They also have very good encryption, and security. I give Zoolz, 5 stars.

05/04/2020

Ahmad B

5.00/5.00

"Great solution"

Great backup solution, affordable and does not need to time to setup. I switched from another provider a couple of years ago and I am satisfied with the service.

01/04/2020

Ghassan Khalil

5.00/5.00

"A 100% 5 stars"

A 100% 5 stars, almost finished the 1 year subscription, and juat got the lifetime subscription.

01/04/2020
Built for truth-seekers. We collect real reviews so you can find reliable businesses fast. Share your insights—help the next person out.
© 2025 - All rights reserved

Latest from the Blog

--