"Incompetent when dealing with clients…"

Incompetent when dealing with clients who have a lower level understanding of tech. The staff was rude, unhelpful and painfully slow in a very typical we are Wall Street Big your not relevant to my revenue stream sorta way. I will try and not buy products through them in the future. Instead of simply telling us how to get our Google Jam board up and running in what should have been a one hour trouble shoot tops... the sales/ technical support staff fell short in more or less all ways and has yet to follow up on if the board is working. Thankfully we figured the problem out without them after the product arrived 4 days late which was followed by 3-4 days of fiddling on our own accord until we figured out the issue we are now over a week behind in production.

When they say we'll get back to you tomorrow, they are lying... or they just forgot I'm not sure which of these two possibly answers is correct. but neither is a show of competence or customer concern.

Also, how rude they where along with their lack of willingness to just solve our issue/ issues instead of passing the issue or issues to the next guy is a problem... it's clear they don't have an interest in working with small businesses. Divert your business to a smaller business who is aware of their own operations... they clear don't know what the right hand is doing when the left hand is in action.

"quick response to order"

quick response to order, equipment in excellent condition.

"Great light"

Great light, bright and wide area lit. Best desk lamp I’ve ever had.

"I was recommended by a friend to check…"

I was recommended by a friend to check out the refurbished products and found exactly what I was looking for. now I have a dual screen setup which works for both my homework and gaming.

"Very happy camper"

Decided to try refurbished 27 inch photo monitor. BenQ sales & tech support were great, both before & after purchase. I used the BenQ software for calibration, and after 2 attempts the monitor calibrated just fine. Found that my previous monitor was significantly "off". I am very pleased to have such a sharp monitor. Setup was easy. My only regret is not purchasing a larger monitor.

"We love our BenQ Monitors"

We love our BenQ Monitors! We have a total of 5 and they are great! We have two BenQ SW2700PT 27" that gives us 99% Adobe RGB Color space for our Photography work and three BenQ PD2700Q 27" 1440p Professional Designer Monitors as our secondary monitors and for work stations that don't require 99% Adobe RGB. We replaced our Apple 30 monitors that were not only getting old, they were using a lot of power. They are a great way to go not only for the price, but for their energy efficiency. A BIG thank you to Art Suwansang for turning us on to the BenQ's. He really knows his stuff and is a great resource. BenQ is the BEST!!!

"Monitors were shipped quickly and…"

Monitors were shipped quickly and packaged securely

"Products as described"

Products as described. Great discount at the time. Fast shipping

"Monitor is refurbished but is good as…"

Monitor is refurbished but is good as new, works well

"Minor complaint that shipping took…"

Minor complaint that shipping took longer than expected. Customers may be spoiled by super fast delivery by Amazon, and that is what I've compared BenQ shipping to. Otherwise I have no complaints about the service.