"Great price and prompt shipping"

Great price and prompt shipping

"Minor issue with first projector sent"

Minor issue with first projector sent. BenQ made it right quickly and professionally. I liked the return process. They immediately shipped a new unit, which included a label to return the old one. This is so much better than being charged twice or needing to first return the old one before the new one is sent out. An easy A+!

"Ordered a refurbished projector"

Ordered a refurbished projector. I was very pleased with the product, shipping speed, and everything. Even was able to use a discount code with Giving Assistant. Highly recommend!

"All They Want Is Your Money!"

Worst customer service of any company that I have dealt with! Seriously, so bad that I sold all four monitors I had from them and bought all new Alienware (which are 10 times better btw). I had a problem with my Benz screen after 10 months of having it and was needing the dead pixel fixed, which after two weeks and no response I have given up and sold them because even calling them lead no where. I have always stood by benq’s product , but after this experience of pure product detection and then the company that made it literally does not care. In the end, I will never shop from them again as I have realize there are many better gaming companies out there that make up to date gaming equipment and for a way fairer prize. Plus, I have dealt with their customer care and guess what? They actually care about their customers!

Shop else where. Trust me!

"using benqdirect was just great."

using benqdirect was just great.

"Received two damaged monitors, third one the charm."

Received two damaged monitors back to back. Benq understood damages were through shipping. Was able to be helped amazingly with the third -- was sent with overnight shipping and better packaging. Monitor works great!

"Great company with quality service"

Great company with quality service

Order two refurbished monitors and received them in great shape with fast shipping too, about 3 business days. Both monitors were in great shape physically but the panels were failing. One had many lines through it and the other had a big burnout in the top right corner. I used BenQ’s RMA service and receive two replacements today with no hassle. Both of these are perfect working monitors.

"They provided fast shipping for a…"

They provided fast shipping for a refurbished product, and it looked like new when I received it.

"High quality products at a fair price."

High quality products at a fair price.

"Excellent Customer Care"

Excellent customer care. The equipment supplied by BenQ far surpasses anything you could purchase at a Besy Buy. The quality and hardware are legions above the rest.