"Best monitor I've ever seen"

Great company, great quality products. I ordered my screen, and it works perfectly. I bought a refurb from them, and the screen looks just like new, and is working without issue. It surpasses all of my expectations, and I wish that they had been on my radar before, instead of the consumer, big box brands that try to create artificial value instead of just giving you a solid, honest product that ticks all the boxes. I couldn't get a screen half this good, at any price, from the other brands.

"Fast"

Fast, as described, well-packaged

"Product as described"

Product as described, good pricing, prompt shipping.

"Quick and easy"

Quick and easy

"Refurbished monitors came in as good as…"

Refurbished monitors came in as good as new condition. Packed extremely well. Speedy shipping. Monitors work great as expected. Would recommend to others.

"Fantastic Refurb Projector"

Ordered a refurb projector. The projector was delivered quickly, was packaged with new packing material, and works great! Will definitely order directly through the BenQ site again.

"I had an Excellent Experience with BenQ Direct"

I have interacted with different AV companies in the past and I must say that BenQ Direct's customer service is simply top notch. I had an issue with one of the company's high-end displays and BenQ Direct were sincerely concerned with accommodating me above all else. And they did a fantastic job at that...expeditious and courteous.

Simply put, my experience with BenQ Direct was excellent!

"Seemed like a great selection on the..."

Seemed like a great selection on the refurbished side of things. Placed order and then had to login 3 days later wondering when I’d get a shipping notification. My order was closed with no updates. An update would be something to consider if an order is unfulfillable

"Extremely frustrated that I spend 6k on…"

Extremely frustrated that I spend 6k on a board and stand and when it was delivered they literally left in the lobby of my building. I was out of the office and only woman were in my office. They had to spend hours waiting by it because no one could move it. Flat out unacceptable. I expected it delivered to my office and not waste hours of my staffs time.

"Good monitor that met my needs"

Good monitor that met my needs, but the real excellence was the customer service and support provided by Sean. Would love to have a quality person like that on my company's sales support team.