BenQ Direct USA

Electronics & Technology
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769 reviews
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Customer Reviews about

BenQ Direct USA

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Andrew Aleshire

2.00/5.00

"I bought two monitors, received 1"

I bought two monitors, but only one was shipped out. No contact regarding the delay from BenQ

20/07/2017

Allen Kilian

5.00/5.00

"Love this company:) had to wait on back …"

Love this company:) had to wait on back order and originally thought it'd be end of month. It came two weeks earlier and Shane always returned my annoying emails rights away! :) the ks.. loving my projector and set up

19/07/2017

Gerald Nanne

5.00/5.00

"BenQ W1070 has given us an excellent …"

BenQ W1070 has given us an excellent picture for our theater. It looks great and BenQ service has been phenomenal when we needed service. Great company and keep up the good work!!

19/07/2017

Allan Chan

5.00/5.00

"Great customer service"

Great customer service

I ordered the HT3050. It has very nice colors and built-in speakers are decent.

19/07/2017

Thomas Gibbons

5.00/5.00

"Very helpful and informed process"

Very helpful and informed process. I called in with some specific questions about a product and the CS rep was extremely helpful, bot in regards to the product in question, as well as the delivery timeline and available product.

17/07/2017

WangZ

5.00/5.00

"easy to having customer support"

easy to having customer support. product is good with good price.

16/07/2017

Simon Huynh

4.00/5.00

"No issues with shipping or the product …"

No issues with shipping or the product itself.

15/07/2017

Angel Lansang

5.00/5.00

"Excellent customer service & product!"

I ordered the projector Wednesday & picked overnight delivery with additional cost beciase I needed the projector to arrive by Friday so I can use it the next day, Saturday. I called customer service to verify my order & delivery. I was informed that online orders are not guaranteed for overnight delivery. But he said he'll make the necessary arrangements to ensure I get my projector on time. To make it short, I got my projector as promised & I'm a super happy customer... the projector, DT 3050, was excellent in setup, projection even on a not darkened room.
Great job BenQ!!!

15/07/2017

Brad

5.00/5.00

"Second Projector Purchase"

This was my second purchase from BenQ direct. Their customer service is extremely helpful with questions and information as well as professional. The website is easy to navigate and the purchase process is easy. Their shipping is fast and packaging is good. I will definitely buy from them in the future.

10/07/2017

Joe

3.00/5.00

"Price was reduced the next day and …"

Price was reduced the next day and reached out to BenQ and never got a response. Disappointed on how they handled. Purchased Refurbed product and it wasn't refurbed with obvious issues. Hopefully next one works and they provide a credit to make this better.

08/07/2017
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