"I would prefer to have a monthly…"

I would prefer to have a monthly calculation of usage and account balance

"Very bad company they charging me 110£…"

Very bad company they charging me 110£ extra each month after six months with new contract. And still I am owed 1000£.

"Terrible don't bother bill goes up and…"

Terrible don't bother bill goes up and down like a yoyo offers a refund and then takes it back bunch of cowboys

"They offer a good service at a…"

They offer a good service at a reasonable price.

"Not had any problems with them at all"

Not had any problems with them at all

"Poor customer care"

Poor customer care - repeatedly failed to provide basis of estimated charge which was over estimated.

"Your customer service level is very…"

Your customer service level is very poor, I have been with for a number of years and I am disabled and unable to read my own meters and have been waiting all that time to be properly placed on the preferential meter reading system, this despite repeated promise.
You have repeatedly bombarded me with correspondence telling me that my direct debit is to be increased by on one occasion by 65% even though I was in credit by nearly £300.
I look forward to your comments.

"terrible customer feedback"

terrible customer feedback, glad i switched
phoned 3 times requesting a new gas card, and sent a email, fobbed off on the phone, and no reply to email

"Renewed my deal over the…"

Renewed my deal over the phone......simples, she told me the best tariff etc, very polite, and quick .

"You keep asking for meter reading when…"

You keep asking for meter reading when I have smart meters why. Apart from this everything is OK