"Both pedals fell off!! Would you feel responsable if my daughter had an accident?"

Recent problems: both pedals fell off. Not only was it really difficult to put them on again, but this was REALLY dangerous!
Something must have gone wrong during the process of assembling!
:(

"Genial atención al cliente y buenas bicicletas "

Probé una Monza pero finalmente decidí comprar una Milano con la cual estoy encantado. Comodisima y el manillar da mucha sensación de seguridad. Buena asistencia eléctrica y legal en la UE, este dato es importante la mayoría de bicicletas importadas de China pueden tener más potencia pero no es legal circular con ellas. Todo el proceso de devolución de la Monza y abono de la misma ha sido perfecto, las dudas que me han surgido han sido rápidamente contestadas por Jordi y Ariadna. Recomiendo la marca.

"Very expensive to post a controller…"

Very expensive to post a controller cover that cost around 10 euro and weighs less than a euro coin. Why so much? This could easily be posted out normally.

"Great service"

Great service, very quick and informative answer to my query.
A pleasure to deal with
Great bike, a pleasure to ride .

"Good quality and good service"

I had a great experience with Legend eBikes. The service was professional, and the eBike is of good quality, making every ride enjoyable. I highly recommend Legend eBikes for their quality and excellent service.

"Amazing service"

Amazing service from this company and its people.
First time I feel closely and humanly supported after an on line purchase!
Thank you Legend team!!

"Legend Etna- the most fun you can have on a bike!"

We recently purchased two Legend Etna 500W Electric Mountain Bikes to tour Europe and they completely transformed our trip! We were initially skeptical about switching to e-bikes, but it has been the best decision. We can now ride much further and faster, so we can see so much more of every place we visit and of course if there’s a difficult hill, we press a button and can ride up it with ease. My partner is much fitter than I am, so it means we can ride together without me slowing him down.
The bikes are a bit of a head-turner too. We’ve have had so many compliments along the way, where fellow cyclists have stopped and asked us about them (I think they’re very sleek and stylish).
The frame is robust and durable and suspension system is top-notch, absorbing bumps and giving a smooth ride. The wide tyres provide excellent grip, and the brakes are excellent on steep descents and the battery life has been very good, so we’ve been able to go on long rides without worrying about running out of power.
We’ve even had our two small dogs secured in baskets on the front of the bikes, and they’ve been very happy being passengers going through beautiful villages, towns and woodland trails.
The fact that the MBs can fold up means we can put two in the back of our x4 wheel drive and not worry about them getting stolen over night.
So far, we’ve ridden around the South of France with them, next stop Spain.
We had the bikes delivered to our hotel on the day we specified and the communications and after care with Ariadna has been exceptional (thank you Ariadna).
I think they’re a great investment for anyone who loves cycling with the added extra of electric power when you need it. We cannot recommend them highly enough!

"Leider ohne Support und Service"

Leider muss Ich mich meinen Vorrednern anschließen. Der Service und der Versand durch Legend Ebikes ist unterirdisch. Ich hatte vor 3 Wochen zwei Legend Etna Ebikes bestellt. Gekommen ist leider nur ein Fahrrad. Ich warte weiterhin auf das 2. Fahrrad. Serviceanfragen werden leider nur rudimentär abgehandelt. Mir wurde nach langem Schriftverkehr ein 25€ Gutschein für das fehlende Fahrrad angeboten. Wann das Fahrrad selbst nun kommt ist allerdings unklar.

Auf meine letzten Nachfragen wurde nicht mehr reagiert. Bezahlt sind die Fahrräder bereits. Sollte das Fahrrad ankommen, gebe Ich ein Update.

"I am very happy with my Legend Monza"

I am very happy with my Legend Monza. I have had it for four years, without any breakdown. I just changed the battery after so long. It's perfect for the city. I recommend it.

"Fahrräder gut - Service schlecht"

Wir haben vor einem Jahr 2 Monza e-Bikes gekauft. In unserem Urlaub sind wir auf einer Tour in einen leichten Regenschauer gekommen. Am nächsten Tag funktionierte bei einem Rad die Bedienung iWoc Trio+ nicht mehr. Wir glaubten, weil wir noch in der Garantiezeit lagen, würden wir einen kostenlosen Ersatz bekommen. Dem war nicht so, obwohl in den Unterlagen steht, dass die Elektronik einen leichten Regen vertragen würde. Wir haben also das Ersatzteil (70€) selbst bezahlt, da die nächsten Touren geplant waren und wir uns nicht auf eine lange Auseinandersetzung einlassen wollten. Ärgerlich! Außerdem lief die Kommunikation nicht mehr über Hannover, sondern über Barcelona. Fazit: Eigentlich ein gutes Rad mit schlechtem Service - keine Empfehlung!!