"Brilliant bloke and excellent service"

Popped in today, because I had issues with a charging port on a phone, despite being a top of the range for its day was more than a few years out of any chain mender's ability to sort, (I'm looking at you Pocket Geek, Surrey Quays).

Let's just say what a blinding bloke and an excellent service.

100/10

And no I'm not a bot or a family member.

Genuinely honest service at a more than reasonable price ;-)

"Excellent knowledge "

My email enquiry was responded to within minutes followed by a call to discuss my mobile phone issue as the USB charging port wouldn't connect or charge.
Upon his advice I was able sort the problem out myself without need to visit the store. Very helpful and genuine.
Thank you!

"Really pleased these guys saved my data…"

Really pleased these guys saved my data after my phone was water damaged, was incredibly important has had two of my beautiful dogs last ever photos plus 4000+ more photos that were precious. An added bonus is the phone seems to be working again too. Thank you

"My surface Pro4 was having the dreaded…"

My surface Pro4 was having the dreaded flicker issue. They fixed that and notified me about the battery, usually costing a lot more to replace they replaced the screen and battery at a reasonable price.

"I went to them with what I thought may…"

I went to them with what I thought may be a virus on my iPad. They looked at it there and then and determined it was an aspect of Norton that was causing the problem and I disabled it.

Very helpful and, despite my offer, declined to charge me.

"Excellent iPhone repair service"

Excellent, friendly, professional, and very quick service - sorted my iPhone issue within minutes of my walking through their door. Thank you very much! I'd definitely recommend them to family and friends (and have now done so).

"Samsung phone restored by Fixfactor"

The repair in question was to replace the charging port on my Samnsung mobile phone. I initially experienced some problems after the first repair but Fixfactor cheerfully accepted the phone back again and changed the connector again at no charge to me. It is now charging perfectly ansd has restored the reliability and usability of my phone. At all times during the complete repair process, Fixfactor kept me fully informed of each step.
I fully recommend them.

"Just the best!!"

these guys are the best of the best of the best! Adam was the most helpful guy at solving all the problems my laptop had.....the BEST customer service. I cannot recommend them enough!!!!

"Great diagnosis even if repair wasn't viable"

Asked them to look at an iPad with water damage. Very reasonable fee to check the cause of the problem (battery and display). Appears uneconomical to repair since data isn't an issue (to be honest I was expecting this but they at least told me what would be needed) and they sent it back Special Delivery as requested, so overall despite not having a fixed device, they did what they promised so very happy with service and would use again.

"Top Quality"

I have been dealing with Fixfactor for many years mainly for small computer or phone problems. I have always found them to be friendly professional and quick. Also they clearly explain what the problem is and you can be certain their price will be reasonable.
Will certainly keep using them
Geoffrey