"Fantastic company to deal with"

Fantastic company to deal with from start to finish. Due to the current pandemic we have decided to start holidaying in the UK for the foreseeable and have bought our first caravan (lunar clubman SB) from leisure sales in Cheshire. Becky was our salesperson and nothing was to much trouble for her. During our handover we noticed an issue with the microwave. The service department came and replaced this there and then. After this we wanted to purchase a new awning so ventured into the accessory shop. The shop was well stocked and reasonably priced. All the staff were very knowledgeable. We will definitely be returning to buy all our caravanning bits and bobs and will return to buy our 2nd van in the future if we enjoy the lifestyle as much as I think we will. Thank you to everyone involved.

"The girls and the staff in this place…"

The girls and the staff in this place are lovely I cannot say the same for the cafe the cafe is never open on time the staff I feel a very rude we sat there for over an hour and a half waiting for it to open when it should have been open at 10:30 for the manager then to come in and be very rude and then later on we find out she says she doesn't want us to be served anymore because she was late because she had a business to run and she couldn't apologise when I had a 7 year old kids sitting there starving waiting to eat she wonders why her customers would be upset last time also is there the bacon was not cooked the eggs were not cooked properly the beans are burnt the constantly changing their food around there was an old lady sitting next to me who spat it out and said how disgusting it was I will never go back here again I would never recommend anyone to go to here the cafe is useless the tea is ok

"Can't fault this company"

Can't fault this company , John the sales manager , Diane the saleslady we have had two new vans from there , a lunar quasar and their own leisure henbury no problems with either , the accessories shop is always stocked and helpful with a nice little cafe onsite for a bite to eat service department always go through things with you when you collect your van explaining everything , five star all the way

"Very Poor After Sales Service!"

We purchased a New Swift Conqueror caravan in September 2016 we were really pleased with the caravan it had everything we needed in a caravan we part exchanged our old caravan also a Swift Conqueror 2013. We arranged to collect our new van on the 28th Sept 2016 we took our old van in the day before so Leisure Sales could check it out. On the 28th Sept we went to collectour new van and it was ready for collection as we had been told it would be, we were shown through it and how evertything works, everything was in order. We went back into the office to get the documents and keys for our new caravan and pay the balance £10900 but one of the keys for our new van was missing, the salesman took the details and the number and said he would order a new one that would take 2 to 3 weeks, after this time we e-mailed to see what was happening! no reply! so we telephned and was told it could take up to 10 weeks but it will not stop you using your van and therefore no inconvenience, I said will you contact us when it comes in and they said they would. After 10 weeks nothing from Leisure Sales so we phoned them and managed to get the salesman who sold us the van, he said he knew nothing about it and we should phone the service department I said can you not put me through he said no you will have to phone direct. After talking to the service department they had not got a clue what I was talking about. The annoying thing is that the key can be obtained on Ebay for £22 including postage.