"Great product"

Great product. Mine were fits for the sony wf-1000xm4. They fit great, are comfortable and so far sound amazing.

2 points- you cannot charge with the snugs on which is not a big deal for me- I carry the Sonys in the charging case inside the snugs box and build time for me was about 3 weeks not 2.

"I haven't actually tried out the ear…"

I haven't actually tried out the ear plugs yet. However, the delivery process was very poor. I received a text on a Sunday morning telling me that the ear plugs would be delivered within a one hour window, just 3 or 4 hours later - no previous notification. I did not think I would be in so had to ask that they be delivered to my neighbour even though he was not in at that point so I could not politely ask him if that was okay. As it happened, I was luckily still at home for the delivery.
I was astounded to read that if I had needed to rearrange the delivery time I would have had to pay at least £4.49 (I think that was the price). This is appalling, especially as the plugs are very expensive. I have never been asked to pay for a re-delivery - it was particularly galling, given the short notice. Why don't you use the post office??? If I was not in, they would simply leave a card explaining where I could collect them.

"Excellent personal service and love my…"

Excellent personal service and love my Bluetooth earphones. Would highly recommend them.

"Great service"

Great service. Ordered a replacement set for my AirPod Pros online. Arrived in exactly two weeks and fit as perfectly as my first set. Good product quality. Highly recommend!

"Ordered an additional pair of Snugs"

Ordered an additional pair of Snugs. Brilliant service. Snugs already had my mould so quick turn around. Communication and delivery of quality product first class.

"I love the comfort and security of snugs"

I love snugs; I find those foam ear tips that tend to come with earphones and earbuds really just don't fit my ears securely or comfortably and I'm always fiddling with them, worrying they're going to fall out. Snugs, because they're custom-made, fit perfectly and you pop them in and just get on with it, never worrying about them.
I first bought a pair of snugs back in 2014 (after having seen the inventor on Dragon's Den) with a pair of Bluetooth earphones. Sadly, after 8 years of stalwart service, the connecting wires on the earphones have broken and the sound is intermittent. I wanted a new pair of earphones and snugs to fit them but was a little overawed with all the variety and different models on the website now - i wasn't sure I knew how to order exactly the right ones I needed. So I emailed the customer support people at snugs and they responded within a day, very helpful with their advice and the person I was in contact with, Michelle, even sent me a link to an order form she's already filled out with the specific details I needed.
This made it very easy to order, which I did. For some reason, the production and delivery took a little longer than the time they'd said, but when I contacted the support folk to follow it up, they were very apologetic and even gave me a partial discount refund (which I hadn't asked for or even expected.) The snugs arrived shortly after that and, of course, they fit perfectly.

"Excellent"

Excellent, rapid, efficient service

"Saved my ears"

I use these religiously for work (event photography and filming). I had always struggled to find ear plus that fit because my ears are tiny, but these fit perfectly.
I'm still able to enjoy the music without it muffling the sound & I am saved from ringing ears the next day.

Couldn't recommend them enough!

"Something must have gone wrong over time..."

Had ordered 3 sets over the years (2 for me, 1 for my wife and some replacements for her). Eventually, the material will give way (as Snugs was getting more restrictive to accommodate new earphone models, I had to squeeze my new earphones into a set of old snugs) and I needed to order replacements for myself. First the left side, which went all fine, then a few months later the right side, that came twice for the wrong earphones and twice it seemed like the shape had been flattened/compressed by 10% and hence didn't fit. In all fairness, Snugs tried to make up for their mistakes, but they didn't comment on why they were very different from the originals and it was very disappointing that even the second attempt after they finally used the right model, was just wrong again. Responses were getting slower (apparently some Covid-related staff shortages) and I was left with 4 time shipping charges and still no sleeves. I think this started out as a great product, but something must have gone wrong over time.

"These are a revolutionary product"

These are a revolutionary product!

As someone who has not been able to use earphones in my right ear as my ear canal has always been too small, I was able to use an earphone in my right ear for the first time in my life thanks to Snugs! I use the snugs pro with the AirPods Pro - the sound quality (particularly the noise cancellation feature) is not compromised either.