Capital Golf
Stuart 'Chaz' Calver
"Super service which I can't fault."
Super service. Item delivered within 48 hours of ordering, very impressive. Item well packed & as ordered.
Highly recommended
Sandi Black
"Paid extra for quicker delivery"
Paid extra for quicker delivery, still waiting for my order to arrive!! Emailed customer service twice now and Ive been completely ignored! Will not be ordering from here ever again! If i could give 0 stars i would!!
Mark
"Awful experience. Awful service. Buy elsewhere."
Awful experience. I wish I had never bothered. Ordered a Father's Day present, more than a month later it still hasn't arrived and I am just giving up. Customer Service is non-existent. Even when they do get back to you (days and days later) they are more keen to get rid of you than solve your problem. Do yourself a favour and buy from somewhere else!
Matthew Keene
"Do not respond to emails or messages"
Sent several emails and used the contact form on the website to arrange an exchange (as no return label included in the parcel) and received no response to any of my messages.
Billiejo Berry
"Awful service very disappointing"
Made a birthday purchase on a Wednesday and paid an extra cost for delivery to arrive up to 3 working days. The following Thursday I was still waiting to find out DPD hadn’t even been given the parcel from Capital golf. After contacting DPD and being given the tracking information and told they hadn’t even received the parcel, I called the shop and they tried to tell me the parcel had been given to DPD and they were lying I awaited more information and the next day I was told It had been lost in France ! Considering I live in the uk and the parcel was dispatched in the uk this was slightly confusing. I called DPD again and they confirmed yet again this wasn’t true. I called the store again to be confronted with a very rude employee the customer service was terrible.
I agreed to wait to see if arrived the next day. And without any contact for the shop I discovered a refund in my account.
I would never order from here again terrible terrible service !!!!
James Taylor 127
"Poor service overall but money taken"
Ordered £45 Golf Cap which hasn't arrived (stated 30th June). No response from online contact form and phone line is dead to online sales. Very poor service.
Den Taylor
"Nothing received and haven’t responded…"
Nothing received and haven’t responded to email request.
Mr Liam Joseph Tait
"No Communication."
Still not received my order or had any communication back after emailing!! Will not be using again and I want my money back!!! Raging!!
Henry
"Fast shipping found rare shirt"
Only place on earth that had the Puma Slices Polo in Medium. Shipping was fast from London to Sacramento in less than 5 days.
Adam
"Great service will definitely use again"
Great service will definitely use again
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