"Our dog approves! "

Great product, dog always leaves a clean plate. He’s gained muscle and speed. Support has been fantastic throughout our journey. Food is always sent with great communication so you can be in and not worry it’ll defrost on your doorstep. I do miss the wool insulation in packaging but there hasn’t been issue since they stopped using this.

"Great product, great support! "

Thank you to Prodog raw the customer service is fabulous and supported me on a weekend without issue. The food is always delivered with great communication.
My dog loves it! He’s a rescue and was a lean 6kg being fed skinners kibble and lily’s kitchen when we got him. We researched the benefits of raw diet and decided on Prodog Raw. Our boy is now a muscular 8kg and the only change is his diet. He’s much faster in the field and loves the lamb raw food. The team were fab when we contacted them to say we needed to change the subscription to swap out certain proteins.

"Our pooch is enjoying the food for…"

Our pooch is enjoying the food for about 4 months now but recently he completely stopped eating and there was no physical indication why. I contacted the customer service team and they called me with some techniques I could try and it worked instantly. It’s been hit and miss over the weekend but we will persevere with it. Thank you.

"We feed our dog already 4 years with…"

We feed our dog already 4 years with Prodog raw food and he is extremely happy,which make us happy!
The good quality is by far the best on the market,but the website is absolutely useless!
Its so slow,doesn’t load,most of the times i have to fight 30 min to do simple order.Its so annoying and seems like is getting worse every other order

"Won’t get better."

I can’t praise this company any more if I tried.
I’ve been buying ProDog Raw for over 8years now, perhaps longer. Our previous German Shepherd, Bella, had dreadful allergies so was recommended to switch to raw. Hot spots, ear infections all disappeared. Her coat became soft and silky (everybody commented on it)
Our current pup, Freddie is now 14 months old and has been on ProDog since 8 weeks and that’s where he’ll stay.
Their customer services are incredible, quick responses, answer any questions, knowledgeable and caring.
This is not a company who is in the business because it’s a fad or big money maker, they genuinely believe in their products and want what’s best for your dog.
I’ve recently had the pleasure to talk to Caroline Spencer, Prodog’s behaviourist, for some advice. Everything she said worked. Also recommend her book ‘Why does my dog Do that?’
If I lived closer I would ask for a job there!
Such a passionate, caring family.
Freddie adores his food and I genuinely believe it’s excellent value for money, especially the bundles that are free delivery.
Try a sample pack on offer and you won’t look back.

"I will never go anywhere else!"

I have tried a wide range of brands, from budget to premium, and found Pro Dog to offer the best value for money without compromising on quality. While there are cheaper options available, they often fall short in terms of both product quality and customer service. Pro Dog stood out by proactively contacting me with cost-saving advice, which I have since implemented through their subscription service. I highly recommend Pro Dog for their exceptional products and customer-focused approach.

"Brilliant company"

Brilliant company, my dog absolutely loves this raw food, his coat has never looked so good, he looks forward to his dinner everyday, which we have struggled with before using prodog, any questions they are always there to help you , no problems with delivery at all , it’s always on time , and there treats are the best , makes training easy !!

"Customer service "

Our little fur baby has been eating pro dog for the last few years. He absolutely loves it, he gets so excited when it arrives licking the box!!
I recently had to contact customer services regarding an order they were prompt in replying and able to help me with my request. Nothing was to much trouble.
The app is user friendly. I wouldn’t change him to any other food. He’s happy and the vet will always comment on how well he looks.

"Great products and services "

I've been giving my dog Kaskae ProDog Raw's food now for a number of years and he took a shine to it immediately, and continues to do so today.

The team are always super helpful when you contact them, the available options in terms of products and subscriptions are also ideal, as well as being easy to manage on their customer portal.

My only gripe, which is preventing this from being a 5 star review, is that quite often the tubs arrived cracked and I have to fish out plastic bits from the meat as it defrosts before serving it, as I don't think enough care is taken by the courier when handling the parcel. I've noticed this in particular when the felt sheet isn't included. I appreciate this is probably an environmentally conscious decision to remove this so from the parcels, so perhaps extra shredded cardboard to keep the tubs more protected?

"Outstanding customer care "

I have been using Prodog Raw for a few months now. My little dog is definitely reaping the benefits, with more zest for life than before.
I'm also extremely happy too. I can honestly say Prodog Raw is a brilliant company to buy from. Firstly their customer service is outstanding. They have helped me, fro. The very first order, with what to buy for the first time feeding Raw, to tummy issues and food sensitivity, and recently a very small hiccup with my delivery. They are perfect. Extremely prompt reply to my query, that was sorted immediately, with great satisfaction. 10/10.
Highly recommended