"the best raw food experience "

we’ve had quite a lot of issues with our Vizsla in terms of food. He struggled to gain weight, and a lot of food didn’t agree with him. Since moving to ProDog Raw, he’s gained and maintained his weight, his coat has never looked shinier and generally in the best health he’s ever been.

The price is so reasonable compared to other raw food brands - which we have found are often stuffed with lots of veg etc. rather than the raw meat itself!

Customer service are also amazing, there have been a couple of times where I’ve miscounted how much I’ve needed and the team have sent out additional orders really quickly!

"Brilliant customer service and amazing food"

I contacted customer service as I needed to change my subscription from puppy to adult. The service was very quick and they were so helpful. The food is amazing my puppy was very hyperactive because I was feeding her on a well known name puppy kibble. A friend of my husband suggested prodog raw, since we have swapped she is a lot calmer

"Amazing service"

Amazing company, emailed me in advance with the festive season making sure we had enough dog food. This is the only food I put down for my boy and he eats it straight away, he loves it 😄

"Best Customer Service in ages"

I have 3 mix breed huskies so we get through around 10-15kg of raw food a week.

These guys trump other brands on recipe variety, they do 1kg boxes for big dogs, and they're always on point.

I was behind on my finances this month, and my subscription didn't go through. I reinstated it online but I did something wrong. I got a call from one of the team called Frank. He called just to ensure I got my food before Christmas, he was super friendly and helpful, he didn't talk to me like a robot reading off a script, just real genuine customer service where they actually look out for the customer. A rare experience nowadays. Big-up Frank.

"Unbelievable customer service & care and food"

Unbelievable customer service, real people dealing almost immediately as an individual, not some AI robot.
Exceptional knowledge of the product and care for my dog!
Food is great and easy to use, it is raw yes, but not with the horrible smell and blood etc that I have had from others. Comes in easy to use pack for the fridge and freezer.
Yep, guess you know I recommend this company and its products without quibble.

"Customer service is excellent"

Customer service is excellent they go above and beyond. Thank you

"My Dog Loves it! "

I’ve been using Prodog Raw for over 2 years! It is very reliable, I’ve been needing to talk with the customer service team and has always been a smooth experience, and most importantly my dog loves the food and is super healthy thanks to the quality food they offer.
One downside thing is that their supplements are quite expensive…
But I’d still give then 5 stars

"Great food, great service"

Great food, and the customer service is great. Any little problem or concern, and they go out of their way to fix it fast.

"Brilliant customer service "

I’m very pleased with the way customer management dealt with my issue. I had a delivery which was delivered to my address but I had no delivery at my door. After proving this they were very happy to reship my order and to give me advice on how to put a safe place on my delivery. I’ve also been entered into a draw for a dog bed which is so amazing as then my dog can use her original one for her birth and I can replace with this one if I win. I’ve also unlocked £10 off my next order which I will place another order if I see positive changes to my dog once had this food. Was so sketchy upon ordering but definitely brilliant customer service if you do have a problem. I also had a discount on my first order which is amazing. Definitely do order if you are worried, as I was the same. 100% happy I’ve chosen Pro raw dog food x

"Excellent company very responsive"

This is my 6th order from ProDog Raw starting first with starter pack for my puppy she is doing well on the raw food lovely shiny coat no health problems, it helped she came to me already on raw from the breeder. The ordering is very easy and delivery is quick. I would recommend this company customer service is very quick in answering any queries. ++++++++