"Great personal service"

Great. Bec is awesome and gets things done quickly and effectively. Rates are good and the service to may expectations.

"Disappointed"

Inaccurate information, mistakes in booking process, incorrect dates booked

"Flights to and from South America via Mexico."

We were offered numerous alternative routes and connections as our plans changed and we fine tuned our itinerary. Some of these alternatives required considerable research yet were always presented promptly and patiently. Many thanks Malia who was then at Waterford Plaza.

"Excellent, efficient service"

Amy and her team are professional, efficient and caring.
Multiple holidays later I will not look elsewhere except Amy Li and her dedicated team.

"No Surprises"

I felt that the agent knew what they were talking about. Trusted source of information and extremely helpful no matter what question regarding the trip.

"Excellent service from Jessica. She went all out to help us through a difficult situation. She sought out solutions and managed to obtain a satisfactory outcome with the minimum of fuss to me."

Excellent service

"Wonderful service"

Student flights were wonderful getting me a great deal to the UK on the airline of my choice.
They did all the work... It could not be easier to access this service! Thanks

"Name change"

In case of my wife's surname correction, they handled it without any additional cost though it was bit slow. I highly appreciate and thankful.

"Greatness"

Everyone was really helpful from start to finished and I loved the personal texts to the agent in case we had any queries or questions! Will defiantly be coming back for my next trip!

"Cant go wrong !!!!"

I am very happy with the level of customer support pre and post sales. The email response time was fantastic and they even helped me change flight when I was over seas.