"Not a good experience"

Not a good experience. I was promised delivery of documents in an hour. (Why the delay for a simple return flight??). It took three days two emails and a phone call to get the emailed documents I paid cash up front for. No replies to the emails either. Do yourself a favour and book online yourself

"I will never book through student …"

I will never book through student flights ever again. We were handed itinerary for a Split to Split Croatia Sail and agreed to that booking. Our travel agent Sam Northcott put us on a completely different sail that we had never heard of. After advising student flights of this error they told us they we were in the wrong and would only offer a partial refund. This is despite the fact that we had complete evidence of their mistake.
Book through any other travel agent besides this lot. They are incompetent from the bottom to the top. The employees are too busy telling the customers about their own travel experiences than creating great experiences for their customers. Thank you for ruining the highlight of our trip.
Jarrod

"Scam. Misleading. False Advertising. Incompetent Staff. Go to STA instead!"

Go to STA Travel instead. They have the same prices, and a much better system

I never leave reviews for anything, but after the hellish experience I went through here, I had to let other people know.

After booking a return flight from Syd to LAX, the girls working with me (Sophie from Town Hall) consistently got everything wrong right from the start. Advertised prices were $899 return. This doesn't include a $100 'booking fee' which is not mentioned in the advertisement. Whatever though, I wanted to get the flights booked. From there it was utter hell. Everything that she could get wrong, she did. She sent me through about 6 different emails with dates that were wrong, my name was spelt wrong. EVERYTHING. It cannot be that hard to get listen to a customers name and dates and enter it in to a booking system.

And most important why you should NEVER use Student Flight: When they sent you an email to confirm your flight dates, you are taken to a seperate internet portal which you cannot access again once you click 'Confirm'. This is very important because as soon as I clicked confirm, she sent me the flight confirmation and the dates were WRONG. She had the audacity to try and charge me a $300 change of date fee, when I could not even go into the original email to check if I had actually agreed to the wrong dates like she claimed I dis. Trust me, when you are dropping $1K on flights you do NOT mistake the dates. Even if I had accidently not checked - it was about the 7th email she had sent as something was wrong in literally every email.

I don't know if it was Sophie's fault specifically (although I assume it largely was) or whether it was just a poorly developed booking system, but holy hell this could not have been a worse experience.

The Student Flights prices are NOT as advertised. Booking it through them cost me more money than if i'd just purchased from the airline itself.

I recently booked another flight with STA travel and the experience was wonderful and flawless, cheaper price (advertised correctly!) and left me trysting travel agents again :) Student Flights system is ultimately flawed

"I will never use student flight centre …"

I will never use student flight centre in fountain gate shopping they no experience or knowledge about travel and the manager she is joke so do you self favourite and book through someone else who has experience and knowledge.

"Best place ever"

Kayla from Morley was amazing I recommned her always helpful and supportive xx

"Student flight centre utterly dismissive and unhelpful"

I bought a ticket to visit my family in South America in November 2016.
For debilitating health impediment, I could not take the flight. I have presented 3 medical certificates that merits my absolutely unfitness to fly and pursue a change of flight or refund Moreover the manager of flight centre in Collingwood, Melbourne had Impeded to pursue refund or changes of flights pointing fingers to LAN to not finding resolution.
Dragging the case over a month. I have presented 3 medical certificates and still until today his relentless dismissiveness and insensitivity has goes beyond my understanding.
The manager has not been in contact as it need it making my condition worst as I added stresses and discomfort.
I am appealed by the lack of humanity and sensibility of this agency to deal with a fragile health condition and imposing its own business agenda.
I suggest you to look further than this shop for a genuine and reliable attention to customer as business should be. Flying should be a relaxing and enjoyable time, it hasn't been for me indeed.

"Don't Even Bother"

If you book with student flights remember to be specific with your destination - this is what they told me to do when instead of booking a hostel in Amsterdam we got a hotel in Haarlem. I mean typically the destination isn't negotiable but this is the kind of service you have to look forward to if you choose student flights.

Originally I dealt with the Macquarie University Branch, where the whole wrong city mistake happened. The switch over was very poorly managed. When I raised my concerns to the Hornsby Branch they were less than helpful and abrupt. Also on a free flight change they snuck on $850 worth of insurance with no discussion - were you just hoping I wouldn't notice the increase from $0 to $850. Also no acknowledgement of the mistake at all.

The icing on the cake was when trying to extend a hostel booking by a single night they quoted about $50 more than the price advertised on the hostels website, booked directly through the hostel who amended the booking and saved about $150.

If you are considering travelling great, but use literally any other travel agent.

"Excellent Service and Price."

Excellent Service as always from Brad Sward at Student Flights Garden City.

"Student Flights review"

I had an appointment to meet with my travel agent to collect my finals documents for my travel. However, when I arrived at my appointment I was told that my travel agent had resigned and I had not been notified. There was no way for the other travel agents to know the clients of the resigned employee and therefore things may have been missed. However, another travel agent was able to help me finalise my travel arrangements.

"good service & no ripping off"

i do my research & find best deals. Then student flights beats it!