"Flights"

I found that rhe agent i was dealing with did not follow things up e.g. sending through the e-tickets and ar another stage I had to ask for the updated e-ticket to show that she had booked aisle seats for me.

I found that aspect a bit frustrating that I had to keep following up with her about these items when it should just be done automatically.

"Awesome"

Awesome did not have any problems would highly recommend it👌

"Helpful"

Tara was great. Very professional and was able to help with my flight bookings as soon as I walked through the door. Asked all the right questions and I would be more than happy to use Tara and Student Flights again in the future.

"Great customer service"

This is the first time, any travel consultant has emailed me to see how the trip went. Thank you Tara.

"Lacked on clear advice and follow-up"

Hi,

I booked a flight home with a stop-over at Singapore airport. I was advised by the travel agent that I would not have enough time to catch the connecting flight to Melbourne and to spend a night at Singapore airport.
I realized while I was travelling that I did have time and at the airport I was lucky enough that there were 5 seats available to get on the earlier flight, saving me an entire night at the airport! If I had not enquired about this I would have wasted 9 hrs in transit!
I also purchased a pass to stay in the Singapore airport lounge. However after purchasing I realized my credit card already gave me priority access. I am waiting to hear back from travel agent about a refund, which I enquired about nearly a month ago.

"Great service, great trip."

Everything was fantastic. I keep using them. The only thing I don't get through them is travel insurance. I go elsewhere for that. The company they use, Covermore are particularly terrible. They were unable to help me when I was hospitalized on a trip I had. I was forced to pay the hospital fees out of my own pocket and it took Covermore several months to reimburse those expenses.

Apart from that Student Flights are fantastic.

"Student Flights - Robina"

I always deal with Maxine at the Robina office. She is always helpful and timely with her quotes.

"Great experience"

I had a horrible experience with a different company earlier this year and was nervous about booking flights through Student Flights. They were really helpful through the process, saved me money, and really did their job well.

"Excellent. Friendly and professional."

Brent was so efficient and accommodating. I would recommend him and student flights to anyone.

"very helpful with no real issues to contend with"

had a little trouble due to the person I was dealing with having a baby but was looked after by other staff who were helpful. would recommend student flights & also recommend that no matter who you book your holiday with that you personally contact accommodation & tours to confirm your bookings.