"my deposit have not been delivered"

my deposit have not been delivered

"Whidraw gak masuk id kudi88 di situs…"

Whidraw gak masuk id kudi88 di situs papakeren88

"Trial good, abandoned full sign-up due to poor service"

Had a good experience during the trial. We were then offered a Black Friday discount just after our trial ended, which we tried to redeem as per the offer email. Not a small amount of money to commit to, even with the offer.

The offer code didn't work (just threw up an error code on checkout each time), then followed a long to-and-fro with various support reps who firstly denied anything was wrong (despite screenshots clearly showing the issue) or suggested we weren't aware we still needed to click the checkout button.

Having setup and customised the whole system during the trial period, I found it a bit frustrating to be treated like an idiot after explaining from the start, with screenshots, that their error made it physically impossible to checkout and pay in any way.

At a painfully slow rate of one reply per day, Livechat eventually said they would escalate the issue and get back to me. Heard nothing since despite chasing twice since for a response.

I'm sure the whole issue could have been resolved by honouring the discount some other way, directly with a client who was literally raring to get started.

The whole process was frustrating and poorly handled. The lack of acknowledgement from several reps to multiple emails asking for any update is pretty unforgivable from any company, but particularly for a product priced at this level.

Unfortunately, I couldn't recommend.

"Unfortunately non-transparent processes and support with ‘sorry but we can't help’"

Unfortunately, we can only warn against LiveChat.
The technology is deliberately designed so that you can create more agents and then automatically get billed more (that's absolutely ok), but if you reduce the number of agents, there is no automation and you get billed too much. We are in the year 2024 and programming a process so that it can only add but not subtract is cheating the customer. Unfortunately, it is also part of the company policy that the support apologises for the technical backwardness but you don't get any money back. We hope that companies that deliberately programme their software in a non-transparent way will not remain on the market for long.

"Mam not wdrawal my account "

Mam not wdrawal my account

"Lack of integrity"

Lack of integrity, stability and commitment. They never fixed the notification feature on the desktop apps, so downloading it is a waste of time. Nothing special. "New Visitor in the Queue". I take my time to create an account with Trustpilot just for the sake of leaving this review.

"Avoid at all costs. This company is terrible"

This company is terrible. Their system fails all the time and is extremely overpriced for what you get. Don’t bother contacting their support as they have no clue what they are talking about and will just waste your time. Stay away at all costs.

"Great innovative product and service"

Great innovative product and service

"testing"

Good - this plugin is very power full - recommend you

"Long-time user"

We have been long-time users of LiveChat and have gained numerous deals thanks to the platform, for which we are truly grateful. Unfortunately, for many years, they have been unable to resolve the issue of random logouts, and integrations frequently break on their own. The most recent update has been a complete nightmare. The app barely functions. I constantly receive the message 'You are offline,' and hitting retry does absolutely nothing. Restarting the app only provides a temporary fix. Sadly, I have to give it a 2-star rating and will be moving on to another solution.

EDIT: As mentioned, we've already moved on and don't want to spend more time with your support. While it has been helpful, the issue keeps reappearing.