"Financial fraud globally"

Hello,
I would like to inform LiveChat company about one of their user company Titan Travel is engaged in financial fraud globally. They are using LiveChat to interact with the users. I am requesting LiveChat to investigate this scammed company and take strict action against them.

Thank you for your understanding and coperation.

"Stealing money, fraud!"

I have been using chat for many years. Recently, when contacting support, not a single problem has been fixed and not a single wish has been taken into account. The product is developing on its own, the consumer’s opinion is not important.
I have extended the LiveChat for one year at 27 Aug 2024.
Then I found one more issue with LiveChat App, contacted with support several times, but nobody wants to fix their problem. I was forced to find another product for my company. Thats why I decided to stop using the LiveChat. As it was extended for one year (until 28 Aug 2025) I was thinking that can change period for one month and refund the remaining money. Opened the LiveChat app and clicked change period. Automatically charged $207 from my card. There was no notification that there would be a charge! That’s already fraud.
Maybe you think that period was extended until 28 Sep 2025. But not! New period ends at 15 Oct 2024!
I have contacted with support and man told me that no refunds in this company. I asked him to use the last monthly payment and refund the yearly payment. It’s normal request in this case I think because the money was charged irregularly, without any notice. The man from support told me again that no refunds and ignored information that one year period was stolen!
20 minutes of silence. Then he decide to forward this information in ticket and contact with him manager.
In the morning I have received a refund invoice for the monthly period. The money was not refunded yet. But I hope it’ll be.
The most interesting thing is that a period of one year remained stolen!
I would not advise anyone to use the services of this company. They do not care about you. And as soon as they hear that you plan to stop using their services, they will steal your money and the paid year. And this is about 2000 dollars!
They are scammers!

p.s. I have documents, screenshots for all published information, but trustpilot do not allow to use links here.

"Kebelokir akun ku saat mau wd"

Kebelokir akun ku saat mau wd

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