Surge Bikes

Vehicles & Transportation
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468 reviews
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Customer Reviews about

Surge Bikes

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Anon

5.00/5.00

"Great range of bikes and excellent service"

I was after an e-bike and went to Surge bikes as they have a wonderful range of options. I am quite short (under 5 foot) and have not ridden an e-bike before and they gave me lots of advice and some great options for me to try. I decided on one of them and wanted some accessories and really benefited from their expertise and guidance on these too. All staff very friendly and knowledgeable and they delivered the bike to me too. Great experience all round. Highly recommend them. The bike is perfect for me and am loving riding it!

05/09/2024

Shaun Slack

5.00/5.00

"The guy who looked after us was so…"

The guy who looked after us was so helpful and informative - would highly recommend for all things e-bike related.

05/09/2024

Philip Shields

5.00/5.00

"Great service.new bike is awesome,would…"

Great service.new bike is awesome,would recommend surge to anyone thinking of an electric bike.philip shields in Inverness

05/09/2024

Tyler

5.00/5.00

"Spoke to Matt on a sales call and he…"

Spoke to Matt on a sales call and he was very helpful and professional. Can't fault the service and help throughout buying an EMTB. Would highly suggest.

05/09/2024

Steve Chambers

5.00/5.00

"Surge Traveler P5e"

We wanted a capable and low maintenance bike that would fit in the car.

The Traveler hits the spot with the powerful motor, relatively large capacity battery and Enviolo 380% ratio CVT hub gears with belt drive. The package is completed with quality tyres; a strong rear rack and integrated lighting powered off the main battery.

Matt answered all my questions and the bike arrived well packed, well adjusted for immediate use and with his recommended puncture protection already installed.

Highly recommend both Surge and their first own brand bike.

05/09/2024

Consumer

5.00/5.00

"Excellent service "

Excellent service and very helpful sales assistant who answered all our questions fully.The e-bike is a game changer and makes cycling even more fun.
Many thanks.

05/09/2024

SEAN BOWLES

5.00/5.00

"Surge Bikes Helpful and Knowledgeable"

Surge Bikes were as always helpful and knowledgeable when I decided it was time to purchase my 2nd electric bike. Delivery was quick and any issues I had quickly addressed. If you are in the market for an electric bike, or even just considering purchasing one, I would recommend Surge Bikes.

05/09/2024

Rich Pall

5.00/5.00

"Excellent Customer Service"

Very good service. Bought an Orbea H10 online. Excellent bike. I was kept informed throughout the buying process. Bike was packaged very well and set up was good. Would definitely recommend buying from Surge Bikes.

03/09/2024

Philip Newborough

1.00/5.00

"After sales service is truly shocking"

After sales service is truly shocking. Rude and arrogant!

03/09/2024

Paul Lee

5.00/5.00

"Great customer experience from start to…"

Great customer experience from start to finish.

27/08/2024
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