"Excellent honest responsive service"

Excellent honest responsive service
Fast despatch and well packaged
Bought Riese and Muller Charger 4 Mixte and can thoroughly recommend for build quality, responsive adaptation to different terrains, and understated classic looks and battery range

"Great communication"

Great communication, Fast and efficient delivery very happy with the service from start to finish and the bike turned up very fast in A1 condition

"Great experience"

Matt was very knowledgeable and helpful throughout the process. He always responded quickly and gave some great advice on what exactly I would need. Highly recommend!

"Great service and help choosing a bike"

Great service and help choosing a bike. Ability to test ride a few bikes made all the difference and was critical in choosing right size and style. Definitely recommend. Coffee is great too!

"Brilliant customer service"

Brilliant customer service, quick to reply to emails and still speedy responses with aftercare. Love my new bike, much thanks to Matt and the team.

"Very helpful staff ensured the bike was…"

Very helpful staff ensured the bike was the correct fit and spec for me. Nothing too much trouble.

"Great after sales communication.👍🏼"

Great after sales communication.👍🏼

"Great ebike specialists"

Surge Bikes serviced my Orbea Rise while I waited.
I was impressed with their professional and knowledgeable service (and excellent complimentary coffee and service documentation supplied).

"Excellent experience!"

After ordering the bike, I received it faster than expected. I was kept up to date during the delivery process, and on the day of arrival, the delivery driver had the courtesy of bringing the bike inside the driveway, which was greatly appreciated. This shows how Surge Bikes works with a great shipping company and cares about providing its customers with a great experience. Highly recommend them!

"Great advice & service from Surge Bikes"

Really pleased with the advice and service from Matt at Surge Bikes.
Was able to try out the bike I was interested in. Chose a Riese & Müller Nevo4 Vario. Worth the money. Top quality.
Mark delivered the bike helped me with the Bosch Flow app and talked me through all I needed to know.
Many thanks.
Greg at Lychpit, Basingstoke.