"Couldn't be more helpful"

Couldnt be more helpful! Nacho (Sausage dog) was between sizes so i called up and the lady on the phone was incredibly helpful. The fleece arrived and it actually fits perfectly despite them offering for me to try it on and feedback to then send out another size.
Looks like we've been super lucky. I oredered another straight away so he has two as its so hard to find clothes to fit.

"100% recommend!"

Absolutely love our equalfeeces! I struggled to get the correct sizing for one of my dogs but the customer service and returns process was excellent and I now have two perfectly fitted dog suits and DRY DOGS FOREVER! 100% recommend!!!

"Amazing company"

I cannot recommend this company more, aside from the beautifully made dog suits which cover perfectly, the customer service is outstanding. I tried to make an online order with them with my sizing which didn’t match anything on their website, they were so patient, with a lot of emails back & forth with sizing issues (on my part not theirs) they told me which sizes to order. I needed a zip added for one of my dogs, no issue at all. I made the order over the phone and even then they were incredibly helpful and checked through everything for me. Excellent customer service along with a fantastic product

"Absolutely fantastic company"

Absolutely fantastic company, so helpful, polite , patient and really helpful when I had 2-3 questions and issues

"Equafleece is the best company for my…"

Equafleece is the best company for my dog’s clothing needs. My dog is a cavapoo and needs a coat to keep her dry and warm. I keep coming back to this website because clothing and customer services are excellent. I have bought some of the dog coats 2 years ago and they are still going strong 💪. There are really good instructions online for measuring dogs to help you get the right size.

"Fantastic customer service from a brilliant British company - no computer bots but real people."

The customer service from the company is SIMPLY THE BEST!! I have ordered in total 3 suits from them for my Springer who goes to dog care twice a week. Last week I looked at the weather forecast and saw it was due to rain so put one of his suits on - bone dry apart from his head and paws at the end of the day!
However my main reason for writing is because I sent a suit back for a repair a few days ago, and had to contact the company via email - received an email back out of office hours, which I wasn't expecting. Sammi goes over and beyond in her customer service, but I must emphasise that I don't expect this as a matter of course. I also love the fact that you aren't confronted with computer bots and when you phone, you get a real person! Well done Equafleece - a brilliant British company that others could learn from!

"We needed a new coat for Phoebe ready…"

We needed a new coat for Phoebe ready for the winter, we'd heard of Equafleece from a friend so decided to have a look. Having taken measurements and chosen our colour we went ahead with the order. Unfortunately the coat was a bit baggy around her chest so I got on the phone and with help from Kay we ordered a super slim instead of slim, it is perfect, so we are returning the first coat as an exchange for the first one so that we have a spare. We have spoken to all of the girls at Equafleece now and can honestly say that they are the best and most helpful ladies I have ever dealt with.
Thank you so much to all of you.

"Dog tankie - perfect!"

Dog tankie. So impressed! Easy to follow measurement guidance and easy ordering. Very quick delivery and it fits like a glove!! Highly recommended.

"My Greyhound is finally happy to go out in the rain.…"

I’ve finally found a weatherproof coat that fits my greyhound and that she enjoys wearing. I’m amazed at how well it works, two hours in torrential rain yesterday but a bone dry dog at the end. Not even the specialist greyhound clothing companies I’ve bought from until now can match the fit, comfort, and functionality of our girl’s Tankie in a lovely brown. So much so that I’ve immediately ordered two more. The staff and service are wonderful too, and the garments are so reasonably priced. Can’t recommend them highly enough to all you long dog fanatics out there.

"Great products and fantastic service"

The products and the level of customer service delivered by equafleece are fantastic. We have a few tankies and a suit for our dogs now and they do exactly what they say they will! They are cosy, comfy and water resistant. They also look very cute!
The customer service I received while trying to find the right fit for my second dogs tankie was great with very helpful and quick responses.
Thank you Equafleece!