"Zero out of five stars"

Extremely dissatisfied with the customer service. I ordered for my event more than a month ahead of time, when I ordered it said that it would take 15 days to ship, which would have been more than enough time. It was getting close to the event and I still did not have my outfit. I emailed MULTIPLE times to cancel the order and request a refund as I had to find a new outfit since the Panash outfit would not have gotten to me in time. It has been about a month since my event and I STILL have not gotten this resolved as customer service continues to ignore my many requests for communication. I did end up receiving my order, five days after my event. My order is still in the box as I do not need it and still hope to return it since I requested multiple times that the order be cancelled before it shipped.

TLDR; Customer service is terrible, do not order unless your event is three months out as you probably will not receive your order in time, and you will not get ANY help from customer service. Disgusted that I wasted my money.

"Item not sent."

Hi have ordered my kurta over 20days now. They have not even sent me dispatch email. I contacted them on whatsapp they said my order is under process. “What?” Its takes over 20 days to process and not even dispatched especially its not even customised. My event was this weekend and i have not thing to put on as they have failed to deliver. Very disappointed.

"Their customer service does not exist!"

Their customer service does not exist!

First they cancelled half my order and then an item was suppose to ship within 7 days and it has not shipped past 20 days.

They do not respond to emails promptly and ignore my whatsapp messages.

do not trust them.

"Panash India is a…"

Panash India is a fraud company. I wrote many mails and they don't have any contact number. It is fraud company and i also reached out to their founder Ashish Jain who is bankcurrupt and making money by these unethical means. They did not release my refund so finally decided to file police complaint against 420 in Jaipur.

I request everyone please read these reviews of any company before buying any online products. Because these days in India many fraudulent activities happening online

"Item was very overpriced for the…"

Item was very overpriced for the quality. I contacted the company after the purchase and have not heard anything since. Bad customer service and products

"Panash India - Con Site"

DO NOT ORDER FROM THIS Supplier. They will NOT supply the order, or give you a refund. I’ve been waiting since Jan 2022 for my order, only to be told it failed quality checks.
They said they’ve processed a refund for the £124.22 and I’m still waiting.
This site will take your money, not supply the items and you will be ripped off.

"The quality of suit is very very poor"

The quality of suit is very very poor. The parcel came without duppata.
Wait i received is completely opposite what i showed on website. There was hidden charges paid 50 dollars extra.

Customer service is horrible.
If you dont want to waste your hard earned money. DO NOT SHOP ON THIS WEBSITE.

"The worst company"

This company is the worst. If I can give them a ZERO I would. My daughter sent her measurements for a choli, and they sent an incorrect size, they didn't even ask for shoulder measurements, and are unwilling to work with us to adjust it or return the item. We are very disappointed! I would NOT recommend them. Panash is a joke!! Horrible company!! Shop at your risk!

"They supplied defective torn material"

They supplied defective torn material. They take 5-7 days to reply your concern . You can write your grievances through email only. FINALY OUR SUPPLIED MATERIAL GOT RETURNED AND LOST . NO REFUND NO REPLACE .

IT SEEMS THEY ARE SELLING 2ND HAND MATERIAL OR REFURBISHED CLOTHS . AND THEY HAVE TENDENCY TO KEEP CUSTOMER MONEY .

"A total scam."

A total scam.
Please don’t get duped and waste your money here