"Very happy great trike great team"

We decided to buy a trike for my 82 year old mum to try and get her out a bit more. After a lot of reading we settled on a electric jorvik and so happy we did its a superb safe stable and fun trike. The service from the jorvik team was amazing nothing was to much trouble and supported us from start to finish. My mum now can get out in fresh air with us and enjoy having some family fun and being electric when she gets tired got the electric to help her. A fantastic buy and a happy mum.

"Jorvik electric tricycle"

I purchased my tricycle c.4months ago. It was a jet e tricycle. I have had MS since 2005, and previously used to cycle often, but since my diagnosis I have had mobility and balance problems, the tricycle has really started my life again and I can now go out with my five year old daughter. The quality and comfort of the tricycle are excellent and the staff at Jorvik were excellent via email and in person. When the tricycle was reduced in price just after I bought it I was even given a refund. Thanks Jorvik, for all your help and for giving me an activity to continue into the future 🙏 😀
Jason Dodds

"Tolles stylisches Dreirad"

Tolles stylisches Dreirad.
Sehr schnelle Antwort auf Fragen. Der Import hat sich gelohnt.

"Request for info"

I emailed Jorvik for information about upgrading the braking system on my e trike, not made by Jorvik, as the system I have been considering is fitted to Jorvik’s e MTBs. Tom was most helpful, immediately replying to my two emails with the info I needed. That kind of service can’t be bettered. Full marks to Jorvik!

"Defective Bag Zipper."

The zip on the bag of my new JMT6 trike had a kink in it most probably caused by the way it was folded ready for dispatch from its country of origin. I notified Jorvik the supplier and with out hesitation they said "We will send you a replacement by post as soon as we get them in " No hassle just pure good service. So glad I chose to buy off Jorvik York.

"Read the small print- Care"

Purchased Jorvik Elite Low Step through Electric Folding Trike JET-E 20” on 22/05/22 for my wife. She has a replacement knee and in her lower back spondylosis so the trike seemed a good idea.
Pros and Cons of my experience
Pros
-Prompt and efficient delivery
-Good build quality of the trike
-Attractive appearance
Cons
-Felt unstable to ride on anything but a completely flat surface
-Underpowered for the slope near our home resulting in the rider having to pedal hard.
-My wife was unable to manoeuvre the bike up the drive into our garage without assistance.
-Poor set up/ build instructions
-Noticeably poor quality accessories.
-It’s foldable and therefore theoretically capable of fitting into a very large boot, but realistically it’s too heavy to lift.

The trike was delivered on Friday pm and my wife took it for two test runs over the weekend. She felt it was unstable on a camber and had to lean hard to compensate putting pressure on her back.
We decided to return the trike on the Monday, but we were told by Jorvik that since the trike had now completed 17.2 miles, this was in excess of the 5 miles stipulated in the Terms and Conditions and therefore could not be returned.
The Terms and Conditions were indeed linked to the order confirmation, but this 5 mile restriction clause was buried in Clause 15 in the small print and, in my opinion, far from explicit and transparent. I have suggested to Jorvik that this 5 mile limitation needs to be far more explicit and upfront but their view is that they expect their customers to read the entirety of their terms and conditions- end of story.

All in all not a great experience and I would recommend that any potential customers find a way to test trial the trike (not easy since the trike is not widely stocked) and read the small print in very close detail.

"I have a beautiful `new to me` Jorvick…"

I have a beautiful `new to me` Jorvick tricycle and am most impressed with the quality of this beautiful machine.

"We've owned the Jet-1 for over a year"

We've owned the Jet-1 for over a year, it's gorgeous. Not only is it extremely stable and comfortable to ride, it also looks very nice. We often get stopped and asked 101 questions about it too.
The staff in the office, Sales and Tech support, are very helpful too :-)

"My trike is lovely and I'm really…"

My trike is lovely and I'm really satisfied with her. It took a bit longer getting here than I would have liked which was irritating but the staff are really friendly and helpful and they kept me updated when they could. Thanks guys, all the best 👍

"Jorvik JET-E2 Dreirad"

Ich habe das Jorvik JET-E2 Dreirad seit etwa 3 Wochen und bin begeistert. Es ist eine andere Fahrweise als mit einem Zweirad man gewöhnt sich aber schnell daran.
Kein "Schleppen" mehr : im hinteren Korb kann ich alles mögliche z. B. Pflanzen für meinen Garten transportieren) und kann auf das Auto verzichten.
Die Abwicklung war unkompliziert, der Kontakt telefonisch und per Email sehr nett und behilflich. Die Lieferung war einwandfrei. In meinem Freundeskreis und Bekanntenkreis waren alle erstmal skeptisch aber finden inzwischen das Dreirad super.